WEB-BASED METHOD AND SYSTEM FOR PROVIDING CONTENT-DRIVEN SERVICE TO INTERNET USERS
First Claim
1. A method for a content expert to attach or listen to any content or web page in Internet wherein the Internet user may see and select the relevant expert from the expert lists along with the content or web page they are browsing, comprising steps of:
- (a) the content expert may attach or listen to any content from Internet in accordance with their expertise, (b) wherein the user browses the content from Internet, the lists of experts are updated automatically based on the URL and the content that the user is browsing, (c) by means of selecting an expert from the list, the user can start a chat session with the expert, (d) hereafter a chat is initiated by the user, the expert can start to provide advice as well as expert services to the user.
0 Assignments
0 Petitions
Accused Products
Abstract
A web-based method and system provides Internet users with expert services driven by the content that users browse. Wherein users browse the web with the said web-based client tool downloaded from the expert service system, the list of experts is consistently retrieved and displayed beside the content from the expert service system depending on the URL or the content. Experts use the same web-based client tool to attach to the content by means of domain, sponsored ads, search key words and URLs of the content. The user may select any rated expert to offer an assortment of content-driven expert services including chat, advice, demo, advertisement and product information, or even make a purchase. The content expert service system as well conducts periodical tasks to crawl Internet, cluster content by category, rank chat sessions and normalize URLs hereafter for the expert to browse and attach.
114 Citations
20 Claims
-
1. A method for a content expert to attach or listen to any content or web page in Internet wherein the Internet user may see and select the relevant expert from the expert lists along with the content or web page they are browsing, comprising steps of:
-
(a) the content expert may attach or listen to any content from Internet in accordance with their expertise, (b) wherein the user browses the content from Internet, the lists of experts are updated automatically based on the URL and the content that the user is browsing, (c) by means of selecting an expert from the list, the user can start a chat session with the expert, (d) hereafter a chat is initiated by the user, the expert can start to provide advice as well as expert services to the user. - View Dependent Claims (2, 3, 4, 5, 6)
-
-
7. A method of periodical content processing to crawl, cluster, normalize and rank the content with chat data from the past user chat session, comprising steps of,
(a) crawling Internet content periodically (b) clustering and storing the content by categories (c) normalizing the resulting content URL (d) reading user chat data (e) ranking the content based on the user chat data (f) providing clustered content for experts to listen to.
-
11. A web-based expert service system providing Internet user content related expert service including chat, advice, expert advertisement, expert product and expert demo, comprising:
-
a web-based client tool downloaded and installed in user'"'"'s computer consisting of a built-in browser, a of experts related to the URL and content in the built-in browser and a expert service window, an accounting server cluster storing user registration, chat session usage and ad/product impressions, a chat server cluster establishing and managing the chat session between users and experts, an expert service server cluster enabling experts to listen on clustered contents and providing expert services to users, a content clustering server crawling, clustering, normalizing and ranking the content from Internet, three database instances including user/chat database, expert service database and clustered content database. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
-
Specification