Financial transactions processing system including customer display screen

• US 20060289629A1
• Filed: 06/22/2005
• Published: 12/28/2006
• Est. Priority Date: 06/22/2005
• Status: Active Grant

• Current Assignee: Talaris Holdings Limited (Glory Limited)
• Original Assignee: De La Rue International Limited (De La Rue PLC)
• Inventors: Smith, John W., Ireland, Philip Michael William
• Granted Patent: US 7,213,745 B2
• Time in Patent Office: Days
• US Class Current: 235/379
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs
• CPC Class Codes: G07G 1/01 Details for indicating displaying information in general G09F, G09G

Abstract

A financial transactions processing system includes a teller display screen and a customer display screen, both of which can be coupled to a teller computer. The teller computer can be operably connected to a bank computer. The teller computer provides the teller display screen with a first set of information to be displayed on the teller display screen, and supplies the customer display screen with a second set of information to be displayed on the customer display screen, such that the customer display screen and the teller display screen display different sets of information.

Claims

1. A financial transactions processing system comprising:

a teller computer that is operably connectable to a bank computer;

a teller display screen coupled to the teller computer; and

a customer display screen coupled to the teller computer;

the teller computer provides the teller display screen with a set of information to be displayed on the teller display screen, and supplies the customer display screen with a subset of the set of information to be displayed on the customer display screen, such that the customer display screen and the teller display screen display different amounts of information.

2. The system of claim 1, wherein the customer display screen displays less information than the teller display screen based on the information provided by the teller computer.

3. The system of claim 1, wherein the subset of information provided to the customer display screen by the teller computer includes information regarding a transaction currently requested by the customer.

4. The system of claim 3, wherein the information regarding the transaction currently requested by the customer includes a deposit amount.

5. The system of claim 3, wherein the information regarding the transaction currently requested by the customer includes a withdrawal amount.

6. The system of claim 1, wherein the subset of information provided to the customer display screen by the teller computer includes information regarding an account of the customer.

7. The system of claim 6, wherein the information regarding the account of the customer includes an account balance.

8. The system of claim 1, wherein the teller computer does not send alerts about the customer or an account of the customer to the customer display screen, but sends the alerts to the teller display screen.

9. The system of claim 1, wherein the teller display screen and the customer display screen are provided on a common housing and face in different directions.

10. The system of claim 9, wherein the teller display screen and the customer display screen face in opposite directions.

11. The system of claim 1, wherein the teller display screen and the customer display screen are provided on a separate housings that face in different directions.

12. The system of claim 11, wherein the separate housings are arranged so that the teller display screen and the customer display screen face in opposite directions.

13. The system of claim 1, wherein the teller display screen and the customer display screen are provided at an in-line teller counter.

14. The system of claim 13, wherein the in-line teller counter includes a partition physically separating the teller from the customer.

15. The system of claim 1, wherein the teller display screen and the customer display screen are provided at a stand-alone podium around which the teller and the customer can walk.

16. The system of claim 15, wherein stand-alone podium includes at least a cash-dispensing machine.

17. The system of claim 16, further comprising a second teller computer, a second teller display screen and a second customer display screen at the stand-alone podium.

18. The system of claim 1, wherein at least the customer display screen includes a touch screen so that the customer display screen can function as a user interface.

19. The system of claim 1, wherein the teller display screen is larger in area than the customer display screen.

20. The system of claim 1, wherein during a transaction involving the customer, the teller computer provides the customer display screen with promotional information, along with information regarding the transaction.

21. The system of claim 1, wherein the teller computer provides the customer display screen with promotional information when the customer display screen is not being used by a customer.

22. The system of claim 1, wherein the customer display screen has a restricted viewing angle.

23. A financial transactions processing system comprising:

a teller computer that is operably connectable to a bank computer;

a teller display screen coupled to the teller computer; and

a customer display screen coupled to the teller computer;

the teller computer provides the teller display screen with a first set of information to be displayed on the teller display screen, and supplies the customer display screen with a second set of information to be displayed on the customer display screen, the first set of information being different from the second set of information in at least one of content and format, such that the customer display screen and the teller display screen provide different displays.