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Method and apparatus for technology resource management

  • US 20060293942A1
  • Filed: 08/28/2006
  • Published: 12/28/2006
  • Est. Priority Date: 04/06/2002
  • Status: Active Grant
First Claim
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1. An apparatus for managing technology resources including host servers selected ones of which provide at least one application accessible to clients across a network;

  • and the apparatus comprising;

    a contract manager managing contracts for each client and with each contract expressed in terms of contract parameters including at least service level metrics; and

    an asset manager coupled to the contract manager and configured to couple to the host servers and to the network, and the asset manager managing assets including the host servers and software deployed thereon by monitoring actual service level metrics of the assets and by determining the assets for which actual monitored service level metrics violate contract service level metrics.

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