System for and method of managing schedule compliance and bidirectionally communicating in real time between a user and a manager
First Claim
1. An interactive communications method, comprising the steps of:
- a) transmitting a message to a user for managing compliance with a schedule;
b) receiving response data in real time from the user concerning schedule compliance;
c) storing the response data; and
d) remotely accessing the stored response data in real time.
1 Assignment
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Accused Products
Abstract
A compliance/adherence management and automated data collection system uses a plurality of communications modalities implemented over wireless or wired communications systems for redundantly and persistently transmitting messages to and/or receiving messages from an end user for managing compliance/adherence of the end user concerning schedules and medication and treatment protocols. The system also uses wireless or wired communications modalities for automating real time collection of information from the end user concerning, for example, compliance with the schedule and/or protocol. The collected data can be remotely accessed, in real time, to monitor compliance/adherence and an end user'"'"'s experiences resulting from compliance/adherence. Further, the management messages are so designed as to be highly personalized in order to achieve a more favorable response from the end user.
81 Citations
20 Claims
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1. An interactive communications method, comprising the steps of:
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a) transmitting a message to a user for managing compliance with a schedule;
b) receiving response data in real time from the user concerning schedule compliance;
c) storing the response data; and
d) remotely accessing the stored response data in real time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An interactive communications system, comprising:
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a) a user interface server for transmitting a message to a user for managing compliance with a schedule, and for receiving response data in real time from the user concerning schedule compliance;
b) a main server for storing the response data; and
c) a manager interface server for remotely accessing the stored response data in real time. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification