PROVIDING CONTEXT IN AN ELECTRONIC MESSAGING SYSTEM

• US 20060294191A1
• Filed: 06/23/2006
• Published: 12/28/2006
• Est. Priority Date: 06/24/2005
• Status: Abandoned Application

• Current Assignee: BLUESPACE SOFTWARE CORP. (STERLING COMPUTERS CORPORATION)
• Original Assignee: BLUESPACE SOFTWARE CORP. (STERLING COMPUTERS CORPORATION)
• Inventors: Flamenbaum, Amy, Marston, Justin
• Application Number:
  US11/426,118
• Publication Number:
  US 20060294191A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

A messaging system treats a set of related messages, such as an e-mail string between two or more people, as a message container having relational references to one or more submessages. A messaging server stores the messages and submessages as discrete message components having content. In addition, the messaging server includes a context module having a context database. The context module defines a knowledge taxonomy having context categories. The context module creates contexts by associating portions of content from the message components with the context categories. The context module also specifies rights and properties of end-users with respect to the context categories and contexts. The context module performs operations utilizing the contexts. The contexts thus allow an enterprise to structure information contained within its electronic messages.

Claims

1. A computerized messaging server in an electronic messaging system, comprising:

a message module adapted to control a message database storing messages exchanged in the messaging system, each message comprising one or more message components having content; and

a context module adapted to control a context database storing a knowledge taxonomy having context categories and contexts associating content of the message components with the context categories.

2. The messaging server of claim 1, wherein the messaging server is utilized by an enterprise and wherein the context module comprises:

a taxonomy definition module for defining the knowledge taxonomy, the taxonomy structured as a hierarchical tree having nodes for context categories representing knowledge possessed and/or activities performed by the enterprise.

3. The messaging server of claim 1, wherein external content resides at a location external to the messaging server and wherein the context module comprises:

a content association module for creating contexts associating at least a portion of the external content with a context category of the knowledge taxonomy.

4. The messaging server of claim 1, wherein the context module comprises:

a content association module for monitoring messages exchanged by the messaging system and automatically creating contexts associating content of the messages with context categories.

5. The messaging server of claim 1, wherein the messaging system is utilized by end-users and wherein the context module comprises:

a context rights module for specifying actions an end-user is allowed to perform with respect to a context and/or context category.

6. The messaging server of claim 1, wherein the context module comprises:

a context properties module specifying a validity period for a context category, the validity period defining a period of time during which new associations of content to the context category can be made.

7. The messaging server of claim 1, wherein the context module comprises:

a context properties module specifying a retention period for a context category, the retention period specifying a period of time during which an association between content and the context category is maintained by the contexts module.

8. The messaging server of claim 1, wherein the context module comprises:

a context operations module for performing operations in the messaging system utilizing the contexts.

9. A computer program product having a computer-readable medium having computer program instructions tangibly embodied therein for providing an electronic message system, comprising:

a messaging module adapted to control a message database storing messages exchanged in the messaging system, each message comprising one or more message components having content; and

a context module adapted to control a context database storing a knowledge taxonomy having context categories and contexts associating content of the message components with the context categories.

10. The computer program product of claim 9, wherein the messaging server is utilized by an enterprise and wherein the context module comprises:

a taxonomy definition module for defining the knowledge taxonomy, the taxonomy structured as a hierarchical tree having nodes for context categories representing knowledge possessed and/or activities performed by the enterprise.

11. The computer program product of claim 9, wherein external content resides at a location external to the messaging server and wherein the context module comprises:

a content association module for creating contexts associating at least a portion of the external content with a context category of the knowledge taxonomy.

12. The computer program product of claim 9, wherein the context module comprises:

a content association module for monitoring messages exchanged by the messaging system and automatically creating contexts associating content of the messages with context categories.

13. The computer program product of claim 9, wherein the messaging system is utilized by end-users and wherein the context module comprises:

a context rights module for specifying actions an end-user is allowed to perform with respect to a context and/or context category.

14. The computer program product of claim 9, wherein the context module comprises:

a context properties module specifying a validity period for a context category, the validity period defining a period of time during which new associations of content to the context category can be made.

15. The computer program product of claim 9, wherein the context module comprises:

a context properties module specifying a retention period for a context category, the retention period specifying a period of time during which an association between content and the context category is maintained by the context module.

16. The computer program product of claim 9, wherein the context module comprises:

a context operations module for performing operations in the messaging system utilizing the contexts.

17. A method of utilizing contexts in an electronic messaging system, the messaging system exchanging messages comprising one or more message components having content, the method comprising:

defining a knowledge taxonomy having context categories;

associating content of the message components with context categories of the knowledge taxonomy to create contexts; and

searching and/or sorting the content responsive to the contexts.

18. The method of claim 17, wherein the messaging system is utilized by an enterprise and wherein the knowledge taxonomy is structured as a hierarchical tree having nodes for context categories representing knowledge possessed and/or activities performed by the enterprise.

19. The method of claim 17, wherein associating portions of content comprises:

monitoring messages exchanged by the messaging system and automatically creating contexts associating content of the messages with context categories.

20. The method of claim 17, wherein the messaging system is utilized by end-users and further comprising:

specifying actions an end-user is allowed to perform with respect to a context and/or context category.

21. The method of claim 17, further comprising:

specifying a validity period for a context category, the validity period defining a period of time during which new associations of content to the context category can be made.

22. The method of claim 17, further comprising:

specifying a retention period for a context category, the retention period specifying a period of time during which an association between content and a context category is maintained by the contexts module.

23. The method of claim 17, wherein the messaging system is utilized by an end-user and further comprising:

providing a graphical user interface (GUI) to the end-user, the GUI enabling the end-user to create a context associating content of a message component with a context category, and/or view contexts associated with the context category.