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Network emergency call taking system and method

  • US 20070003024A1
  • Filed: 06/22/2005
  • Published: 01/04/2007
  • Est. Priority Date: 06/22/2005
  • Status: Abandoned Application
First Claim
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1. A call taking system for providing call taking service for a plurality of communication networks, the call taking system comprising:

  • a packet network;

    a plurality of answering points; and

    at least one data center configured to;

    a) receive incoming communications from the plurality of communication networks; and

    b) for each incoming communication, select an answering point from the plurality of answering points to handle the incoming communication and send the incoming communication to the answering point selected via the packet network.

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