HEALTHCARE SYSTEM AND METHOD FOR REAL-TIME CLAIMS ADJUDICATION AND PAYMENT

• US 20070005402A1
• Filed: 06/30/2006
• Published: 01/04/2007
• Est. Priority Date: 07/01/2005
• Status: Abandoned Application

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Bartlett, Robyn, Kennedy, Beverly
• Application Number:
  US11/428,201
• Publication Number:
  US 20070005402A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 40/67 for remote operation

Abstract

A system and method for permitting real-time payment of healthcare charges from multiple sources of payment. A POS terminal is used to enter a patient ID and treatment code. A health insurance network receives the patient ID and treatment code and returns an electronic explanation of benefits (EOB) data packet that is used to display an EOB statement at the POS terminal, the display including information on a patient portion not covered by the health insurance plan. The EOB data packet is used to electronically process payment for the patient portion from a second payment source, such as an medical savings account (MSA), credit card account or banking account.

Claims

1. A system for providing real-time payment processing for patient healthcare services to a provider of such services, where payment may be made by multiple payer sources, the system comprising:

a point of sale (POS) device for use by the provider in entering patient ID information and a healthcare treatment code for the patient healthcare services;

a host for receiving the patient ID information and treatment code from the POS device for submission to a first payer source; and

a network connecting the POS device and host to the first payer source, the first payer source providing explanation of benefits (EOB) information in response to receiving patient ID information and the healthcare treatment code, the EOB information including at least (a) information on a permitted charge corresponding to the treatment code and (b) information relating to any patient portion of such permitted charge that is not to be paid by the first payer;

wherein the POS device electronically receives the EOB information and displays the same at the time of healthcare services by the provider, in order to permit the patient to authorize real-time payment of the patient portion from at least one of the other payer sources.

2. The system of claim 1, wherein the authorized real-time payment of the payment portion is made electronically into an account of the provider.

3. The system of claim 2, wherein a real-time payment corresponding to the permitted charge is made electronically from the first payer source into an account of the provider in accordance with the EOB information.

4. The system or claim 1, wherein the host and network are operated by a third party processing entity.

5. The system of claim 1, wherein the host is operated by the provider.

6. The system of claim 1, wherein the POS device displays information on at least one of the other payment sources, so that the other payment source may be selected for the patient portion, thereby permitting real-time payment of the patient portion by the selected payment source.

7. The system of claim 6, wherein the first payment source is a healthcare insurer, and wherein the selected other payment source is an MSA account.

8. The system of claim 7, wherein the first payment source is a healthcare insurer, and wherein the selected other payment source is a financial account maintained by the patient.

9. The system of claim 8, wherein the financial account maintained by the patient is a credit card account.

10. The system of claim 9, wherein the financial account maintained by the patient is a banking account.

16. The method of claim 1, wherein the EOB date is printed at the provider system and provided to the patient.

11. A method for making payment on a charge from a provider of healthcare services, wherein the services are subject to a high deductible healthcare plan administered by a first payer, and wherein a patient portion of the charge may not be covered by the high deductible healthcare plan, and wherein a second payer may be used for the patient portion, the method comprising:

providing a healthcare provider system at the provider location for healthcare services, the provider system for receiving a patient ID and a treatment code identifying healthcare services provided to the patient, and the provider system for identifying the first payer;

electronically submitting a claim from the provider system to a first payer system, the claim including the patient ID and the treatment code;

generating EOB data at the first payer system in response to the claim, and transmitting the EOB data to the provider system, the EOB data representing at least the patient portion;

displaying the EOB data at the provider system so that the patient may authorize the healthcare provider to request payment from the second payer for the patient portion; and

electronically submitting a request for payment from the provider system to a second payer system, in order to process real-time payment from the second payer at the time that healthcare services are provided to the patient.

12. The method of claim 11, wherein the patient ID is received at the provider system by reading a presentation instrument.

13. The method of claim 11, wherein the second payer is a medical savings account administrator.

14. The method of claim 11, wherein the second payer is a financial institution maintaining a financial account for the patient.

15. The method of claim 11, wherein the claim from the provider system to the first payer system is submitted through a third party processing entity, wherein the third party processing entity determines the sufficiency of the claim prior to the submission to the first payer system, and wherein the third party processing entities notifies the provider if the claim is not determined to be sufficient.

17. A system for making payment for patient healthcare services to a provider of such services, where payment may be made by multiple payer sources, including a first payer to whom a health care claim is submitted and a second payer maintaining an account on behalf of the patient that may be used for amounts not paid by the first payer, the system comprising:

a point of sale (POS) device for use by the provider in entering data, including at least a patient identification and a treatment code; and

a healthcare processing network linked to the POS terminal and to the second payer, the healthcare network for;

receiving data entered at the POS terminal and in response to the received data electronically transmitting a healthcare claim to the first payer;

receiving explanation of benefits (EOB) information in response to the healthcare claim, the EOB information being provided to the POS device and including at least information relating to any patient portion of a provider charge that is not to be paid by the first payer; and

posting an electronic payment transaction against the second payer account in response to receipt of the patient portion information and authorization from the patient for such payment transaction, so that real-time payment processing of the patient portion to the provider may be made after the EOB information is provided to the POS terminal.

18. The system of claim 17, wherein:

the POS terminal receives information relating to the second payer account at the time the patient receives healthcare services from the provider;

the healthcare processing network assigns a reference identifier associated with the second payer account and associates the reference identifier with the healthcare claim; and

the healthcare processing network uses the reference number to identify the second payer account when the EOB information is received from the first payer, in order to post the patient portion as a transaction against the second payer account.

19. The system of claim 17, wherein the healthcare processing network includes a host computer linked to the POS terminal and to the second payer.

20. The system of claim 17, wherein the healthcare processing network is operated by a third party processing entity.

21. The system of claim 17, wherein the POS device includes a card reader, and wherein the patient identification is captured at the card reader.

22. The system of claim 17, wherein the POS device includes a display for displaying the EOB information for facilitating patient authorization of the payment transaction against the second payer account.

23. The system of claim 17, wherein the second payer account is an account maintained by a financial institution for the patient.

24. The system of claim 23, wherein the second payer account is an MSA account.

25. The system of claim 23, wherein the second payer account is a bank account.

26. The system of claim 23, wherein the second payer account is a credit card account.

27. The system of claim 17, wherein the first payer is a healthcare insurer.