System and method of generating service plans for refrigeration systems
First Claim
1. A computer-implemented method of generating a service plan for a refrigeration system customer, the method comprising:
- acquiring customer type data, customer location data, and customer service history data;
analyzing the customer type data, customer location data, and customer service history data;
generating a service plan report including a monthly fee amount and an event co-pay amount;
analyzing the service plan report; and
generating a service plan analysis report including a controllable variable service cost amount and a total potential savings amount.
3 Assignments
0 Petitions
Accused Products
Abstract
A service plan system includes a computer program with a plurality of modules operable to generate service plans for refrigeration systems customers. The service plans offer multiple coverage levels, as well as various co-pay options (e.g., lower monthly fixed payment with higher event co-pay or higher monthly fixed payment with lower event co-pay) with increased controllable variable cost (e.g., high event co-pay). The different coverage levels provide options to the customer to select the program that provides the greatest opportunity for overall savings, while requiring active program participation by the service provider and the customer to maximize potential savings.
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Citations
20 Claims
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1. A computer-implemented method of generating a service plan for a refrigeration system customer, the method comprising:
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acquiring customer type data, customer location data, and customer service history data;
analyzing the customer type data, customer location data, and customer service history data;
generating a service plan report including a monthly fee amount and an event co-pay amount;
analyzing the service plan report; and
generating a service plan analysis report including a controllable variable service cost amount and a total potential savings amount. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer program embodied by a computer readable medium capable of being executed by a computer, the computer program operable to generate a service plan for a refrigeration system customer, the computer program comprising:
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instructions to acquire customer type data, customer location data, and customer service history data;
instructions to analyze the customer type data, customer location data, and customer service history data; and
instructions to generate a plurality of service plans based on the analysis of the customer type data, customer location data, and customer service history data, each service plan providing a different monthly fee amount and different event co-pay amount based on the customer type data. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A service plan generation system for refrigeration system customers, the service plan generation system comprising:
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a customer type module operable to acquire data related to customer type;
a service history module operable to acquire data related to the customer'"'"'s service history;
a location module operable to acquire data related to the customer'"'"'s location;
a service plan coverage module operable to receive the data from the customer type module, the service history module, and the location module and to generate a service plan report; and
an analysis module operable to analyze the service plan report and to generate a service plan analysis report including a controllable variable service cost amount and a total potential savings amount. - View Dependent Claims (19, 20)
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Specification