Method, system and program product for analyzing demographical factors of a computer system to address error conditions
First Claim
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1. A method for analyzing demographical factors of a computer system to address error conditions, comprising:
- identifying an error condition for the computer system;
analyzing settings for the demographical factors of the computer system to determine a likely cause of the error condition; and
determining a corrective action to address the error condition based on the analysis of the settings.
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Abstract
Under the present invention, when an error condition for the computer system is identified, settings for a series of demographical factors of the computer system are determined. These settings are compared to settings for the demographical factors during at least one previous instance of the error condition to identify a similar error scenario. Then any corrective actions that were taken to address the at least one previous instance of the error conditions are determined and possibly used to resolve the current error condition.
30 Citations
22 Claims
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1. A method for analyzing demographical factors of a computer system to address error conditions, comprising:
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identifying an error condition for the computer system;
analyzing settings for the demographical factors of the computer system to determine a likely cause of the error condition; and
determining a corrective action to address the error condition based on the analysis of the settings. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for analyzing demographical factors of a computer system to address error conditions, comprising:
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identifying an error condition for the computer system;
determining settings for demographical factors of the computer system;
comparing the settings for the demographical factors at a time of the error condition to settings for the demographical factors during at least one previous instance of the error condition to determine a similar error scenario; and
identifying any corrective actions that were taken to address the at least one previous instance of the error conditions.
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10. A system for analyzing demographical factors of a computer system to address error conditions, comprising:
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an error detection system for identifying an error condition for the computer system;
a factor setting system for determining settings for the demographical factors of the computer system;
a factor comparison system for comparing the settings for the demographical factors at a time of the error condition to settings for the demographical factors during at least one previous instance of the error condition to identify a similar error scenario; and
a corrective action system for identifying any corrective actions that were taken to address the at least one previous instance of the error conditions. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A program product stored on a computer readable medium for analyzing demographical factors of a computer system to address error conditions, the computer readable medium comprising program code for performing the following steps:
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identifying an error condition for the computer system;
determining settings for the demographical factors of the computer system;
comparing the settings for the demographical factors at a time of the error condition to settings for the demographical factors during at least one previous instance of the error condition to identify a similar error scenario; and
identifying any corrective actions that were taken to address the at least one previous instance of the error conditions. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A method for deploying an application for analyzing demographical factors of a computer system to address error conditions, comprising:
providing a computer infrastructure being operable to;
identify an error condition for the computer system;
determine settings for the demographical factors of the computer system;
compare the settings for the demographical factors at a time of the error condition to settings for the demographical factors during at least one previous instance of the error condition to identify a similar error scenario; and
identify any corrective actions that were taken to address the at least one previous instance of the error conditions.
Specification