Collection agency data access method
First Claim
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1. A method for allowing selective access to an agency account database from a public site, comprising:
- storing a plurality of account data items in a database, each item being associated with an account belonging to a client of the agency;
accessing data stored in the database with a database server;
processing database access requests with a network server over a network to from a user process controlled by a remote user, the network server interfacing with the database server;
processing credentials transmitted by the user process to authenticate the identity of the user as a client representative;
processing data access requests in accordance with a defined access scheme such that a user process controlled by a representative of a particular client is allowed access only to data items associated with an account belonging to that client; and
, allowing access to data items in accordance with a defined access scheme providing for a plurality of access tiers such that a particular client representative is allowed access only to those client account data items allowed by the tier to which the representative has been assigned.
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Abstract
An account data access method allowing access to an agency account database, such as that of a collection or other debt recovery agency, from public sites over a network by agency affiliates and clients of the agency. The invention provides for secure access to a client'"'"'s accounts using a web browser over the internet. The invention also provides for different levels of access to the accounts among different representatives of the client.
141 Citations
20 Claims
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1. A method for allowing selective access to an agency account database from a public site, comprising:
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storing a plurality of account data items in a database, each item being associated with an account belonging to a client of the agency;
accessing data stored in the database with a database server;
processing database access requests with a network server over a network to from a user process controlled by a remote user, the network server interfacing with the database server;
processing credentials transmitted by the user process to authenticate the identity of the user as a client representative;
processing data access requests in accordance with a defined access scheme such that a user process controlled by a representative of a particular client is allowed access only to data items associated with an account belonging to that client; and
,allowing access to data items in accordance with a defined access scheme providing for a plurality of access tiers such that a particular client representative is allowed access only to those client account data items allowed by the tier to which the representative has been assigned. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification