System and method for service quality management for wireless devices
First Claim
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1. A method of determining quality of service provided by a network to a wireless device, the method comprising acts of:
- detecting at least one network performance parameter; and
recording on the wireless device information relating to the at least one network performance parameter.
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Abstract
A system and method for detecting and recording events related to the quality of service experienced by a wireless device in a wireless network. In one example, these events may be detected and recorded by the wireless device, without support from the network. Performance monitoring tests may be initiated by the wireless device at the direction of a management server, independent of the network in which the device may be operating. The wireless device may store the results of these tests and report the results to the management server.
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Citations
20 Claims
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1. A method of determining quality of service provided by a network to a wireless device, the method comprising acts of:
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detecting at least one network performance parameter; and
recording on the wireless device information relating to the at least one network performance parameter. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for network service quality management, the system comprising:
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a wireless device capable of establishing a connection with a target server in a network; and
a device agent constructed and arranged to interface with software on the wireless device to detect and record performance data relating to the network. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A system for service quality management in wireless networks, the system comprising:
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a management server;
a wireless device capable of establishing a connection to the wireless networks; and
a device agent coupled to the wireless device and constructed and arranged to receive instructions from the management server, to conduct a performance test based on the instructions, to store, on the wireless device, test results from the performance test, and to provide the test results to the management server;
wherein the performance tests include detecting at least one service event in at least one of the wireless networks. - View Dependent Claims (20)
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Specification