PERSONAL NOTIFICATION AND BROADCASTING
First Claim
1. A method for contacting a plurality of contacts, the method comprising:
- receiving a call from a caller attempting to reach the plurality of contacts;
comparing an identifier automatically associated with the caller to identifiers stored in a database to authenticate identity of the caller;
responsive to a positive authentication of the identity of the caller, identifying which group of contacts on a contact list to be reached based on information provided by the caller;
contacting the identified group of contacts; and
selecting an action to take from one or more actions, wherein the action to take is selected based on the identifier.
1 Assignment
0 Petitions
Accused Products
Abstract
While various communication systems permit one-on-one communication between users, it is difficult to contact multiple users at a time with little hassle. The personal notification and broadcasting system provides a solution for contacting a plurality of contacts in emergency and non-emergency contexts. The system receives a call from a caller attempting to reach the plurality of contacts. The system compares an identifier associated with the caller to identifiers stored in a database to authenticate identity of the caller. Responsive to a positive authentication of the identity of the caller, the system identifies which contacts on a contact list to be reached based on information provided by the caller. In some embodiments, the system retrieves from a database stored contact information for the identified contacts. The system contacts the identified plurality of contacts and selects an action to take (e.g., arranging a conference call, broadcasting a message from the caller, etc.) from a one or more actions, wherein the action to take is selected based on the identifier.
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Citations
40 Claims
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1. A method for contacting a plurality of contacts, the method comprising:
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receiving a call from a caller attempting to reach the plurality of contacts;
comparing an identifier automatically associated with the caller to identifiers stored in a database to authenticate identity of the caller;
responsive to a positive authentication of the identity of the caller, identifying which group of contacts on a contact list to be reached based on information provided by the caller;
contacting the identified group of contacts; and
selecting an action to take from one or more actions, wherein the action to take is selected based on the identifier. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for contacting a plurality of contacts, the system comprising:
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a receiving module for receiving a call from a caller attempting to reach the plurality of contacts;
an authentication module for comparing an identifier automatically associated with the caller to identifiers stored in a database to authenticate identity of the caller;
an identification module for identifying which group of contacts on a contact list to be reached based on information provided by the caller, wherein the identification occurs responsive to a positive authentication of the identity of the caller;
a contact module for contacting the identified group of contacts; and
an action selection module for selecting an action to take from one or more actions, wherein the action to take is selected based on the identifier. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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- 28. The system of claim 28, further comprising a conferencing module for placing the caller into contact with the identified group of contacts through a conference call.
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30. A system for contacting a plurality of contacts, the system comprising:
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means for receiving a call from a caller attempting to reach the plurality of contacts;
means for comparing an identifier automatically associated with the caller to identifiers stored in a database to authenticate identity of the caller;
means for identifying which group of contacts on a contact list to be reached based on information provided by the caller, wherein the identification occurs responsive to a positive authentication of the identity of the caller;
means for contacting the identified plurality of contacts; and
means for selecting an action to take from one or more actions, wherein the action to take is selected based on the identifier. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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Specification