Method for intelligently dialing contact numbers for a person using user-defined smart rules

• US 20070037561A1
• Filed: 08/10/2005
• Published: 02/15/2007
• Est. Priority Date: 08/10/2005
• Status: Abandoned Application

• Current Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: O'Connor, Jay, Bowen, Blake
• Application Number:
  US11/200,595
• Publication Number:
  US 20070037561A1
• Time in Patent Office: Days
• US Class Current: 455/418
• CPC Class Codes: H04M 1/27453 Directories allowing storage of additional subscriber data, e.g. metadata
• CPC Class Codes: H04M 1/2749 Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions

Abstract

Methods for establishing communication with a person using a communication device such as a cell phone are disclosed. The communication device has two or more contact numbers for establishing communication with a particular the person (e.g., work, home or cell), such as might be programmed into a the cell phone'"'"'s phonebook. The user defines calling rules for the person, and the rules are associated with the various contact numbers of the person. When the user selects to communicate with the person, the communication device initiates a call based on the user-defined rules, such that the user need not specify any particular contact number for the person. The user-defined rules can include a preferred order of the numbers for calling the person, a preferred period of time by which the various numbers of the person are to be used to call the person, or a combination thereof.

Claims

1. A method of contacting a person using a communication device, the communication device having a plurality of contact numbers stored in memory for the person, the method comprising:

defining in the communication device a preferred order in which the contact numbers for the person will be sequentially called;

calling the person from the communication device so as to call a first preferred contact number for the person consistent with the defined order of contact numbers; and

if contact with the person at the first preferred contact number is unsuccessful, calling at least a second preferred contact number for the person consistent with the defined order of contact numbers.

2. The method of claim 1, wherein calling the person comprises calling the person using a special feature which does not specify a contact number for the person.

3. The method of claim 1, wherein the communication device is selected from the group consisting of a cellular phone, a personal digital assistant, and an automotive communication system.

4. The method of claim 1, wherein the number is selected from the group consisting of a home phone number, a cellular phone number, a work phone number, a fax number, and an e-mail address.

5. The method of claim 1, wherein calling at least a second preferred contact number comprises the communication device automatically calling the second preferred contact number.

6. The method of claim 1, wherein calling at least a second preferred contact number comprises the user affirmatively selecting on option on the communication device to again call the person.

7. The method of claim 1, wherein determining if contact with the person at the first preferred contact number is unsuccessful comprises determining whether a terminating event has occurred, wherein the terminating event is selected from the group consisting of a predetermined number of rings, a predetermined amount of time, a busy signal, and a connection to voicemail.

8. A method of contacting a person using a communication device, the communication device having a plurality of contact numbers stored in memory for the person, the method comprising:

defining in the communication device a plurality of time periods and associating each time period with at least one of the plurality of contact numbers;

calling the person from the communication device;

determining the time period at which the person was called; and

automatically dialing the contact number associated with the determined time period.

9. The method of claim 8, wherein the communication device is selected from the group consisting of a cellular phone, a personal digital assistant, and an automotive communication system.

10. The method of claim 8, wherein the number is selected from the group consisting of a home phone number, a cellular phone number, a work phone number, a fax number, and an e-mail address.

11. The method of claim 8, wherein calling the person comprises calling the person using a special feature which does not specify a contact number for the person.

12. A method for a user to program a communications device, comprising:

entering a person to be contacted into the communications device;

entering a plurality of contact numbers corresponding to the person entered into the communications device;

defining at least one rule to specify which of the plurality of contact numbers is preferred to be called when the person is selected to be called from the communications device; and

automatically calling the preferred contact number consistent with the defined rules in response to the user selecting the person to be contacted.

13. The method of claim 12, wherein the at least one rule specifies the preferred contact number via a time period.

14. The method of claim 12, wherein the at least one rule specifies the preferred contact number via as part of an order of the plurality of contact numbers.

15. The method of claim 12, wherein the preferred contact number is automatically called when a previously preferred contact number has been deemed by the communication device to have failed.

16. The method of claim 12, wherein failure to the previously preferred contact number is defined by a group consisting of exceeding a predetermined number of rings, exceeding a predetermined amount of time, receiving a busy signal, and being forwarded to voicemail.

17. The method of claim 12, wherein the communication device is selected from the group consisting of a cellular phone, a personal digital assistant, and an automotive communication system.

18. The method of claim 12, wherein plurality of contact numbers corresponding to the person is selected from the group consisting of a home phone number, a cellular phone number, a work phone number, a fax number, and an e-mail address.