Method and device for determining the causes of malfunctions and performance limits in installations
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Abstract
The invention relates to a method and a device for determining the causes of malfunctions and performance limits in installations. It is difficult to determine the causes of disturbances and/or performance-limiting factors in complex installations. The inventive method allows malfunctions in an installation to be eliminated and/or the performance thereof to be increased in a lasting manner and with relatively little effort. Said method comprises the following steps: data is provided on causes of malfunctions and performance limits in a plurality of installations; a questionnaire regarding said causes is created from said data; replies relating to the questions of the questionnaire are solicited from employees working in the installation that is to be diagnosed; and the causes of malfunctions and performance limits of the installation that is to be diagnosed are determined by evaluating the replies supplied by the employees regarding the questions of the questionnaire.
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Citations
38 Claims
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1-18. -18. (canceled)
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19. A method for determining causes of disruptive factors in an installation under investigation, comprising:
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gathering relevant causation data of performance limits for a plurality of related installations;
generating a questionnaire from the causation data wherein the questionnaire only contains questions relating to the installation under investigation;
collecting responses to the questionnaire questions from employees of the installation under investigation;
analyzing the employee responses to the questionnaire; and
determining the causes of disruptive factors of the installation based on the questionnaire analysis. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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32. A device for determining the causes of disruptive factors in an installation, comprising:
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a first database that contains data about causes of malfunctions in a plurality of installations and improvement measure data;
a second database that contains data about the installation under investigation;
an output mechanism to output a questionnaire;
an input mechanism to input responses of employees working in the installation to the questions in the questionnaire and to input the data about the installation under investigation; and
a data processing unit to generate the questionnaire from the data in the first database and the second database and to determine the causes of disruptive factors of the installation under investigation by analyzing the responses of the employees to the questions in the questionnaire wherein;
causation data is assigned to target groups of the installation and installation elements, data about the installation to be assessed contains data about the target groups to be questioned, the questionnaire being generated such that it contains questions for employees in the target groups to be questioned. - View Dependent Claims (33, 34, 35, 36, 37, 38)
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Specification