Method and system for integrated service delivery
First Claim
Patent Images
1. A method for managing a plurality of machines, comprising:
- producing a service recommendation based on status information related to the machines;
automatically generating an electronic service order for the service recommendation; and
sending the electronic service order to an entity to fulfill the electronic service order.
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Abstract
A method for managing a plurality of machines may include producing a service recommendation based on status information related to the machines, and automatically generating an electronic service order for the service recommendation. The method may also include sending the electronic service order to an entity to fulfill the electronic service order.
31 Citations
20 Claims
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1. A method for managing a plurality of machines, comprising:
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producing a service recommendation based on status information related to the machines;
automatically generating an electronic service order for the service recommendation; and
sending the electronic service order to an entity to fulfill the electronic service order. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer readable medium for use with a computer system, the computer readable medium having computer executable instructions for performing a method comprising:
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producing a service recommendation based on status information related to machines;
automatically generating an electronic service order for the service recommendation; and
sending the electronic service order to an entity to fulfill the electronic service order. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A management system configured to manage a plurality of machines for a customer, comprising:
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a fleet management system configured to automatically deliver services;
a customer business system configured to communicate with the fleet management system; and
a supplier business system configured to communicate with the fleet management system. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification