Service point management system for use in sales promotion services

• US 20070038540A1
• Filed: 10/20/2006
• Published: 02/15/2007
• Est. Priority Date: 04/09/1993
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Shigeta, Akihiko, Matsumoto, Mitsuhito, Hiroshima, Yasumasa, Fujiwara, Masao, Tomari, Satoshi, Matsumoto, Mamoru, Tomita, Tokimori
• Application Number:
  US11/583,812
• Publication Number:
  US 20070038540A1
• Time in Patent Office: Days
• US Class Current: 705/35
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Abstract

A service point management system employs a computer for managing points issued to each customer who receives service according to the points. A point issue unit issues points to the customer according to transactions performed by the customer. A point accumulation unit calculates and accumulates the issued points. A point notification unit notifies the customer of point information. A customer identification unit identifies the customer according to customer identification data entered through a customer or store terminal. The point notification unit notifies the customer identified by the customer identification unit of the customer'"'"'s cumulative point information before the customer carries out transactions.

Claims

1. A point management system connected with a customer terminal via a communication link, employing a computer for managing points issued to each customer who receives services according to the issued points, comprising:

a point issuing unit to issue the points to a customer according to transactions performed by the customer;

a point accumulation unit to calculate and adjust the issued points responsive to added and/or subtracted points according to the transactions for providing the adjusted issued points using a designated website;

a customer identification unit to identify the customer according to customer identification information obtained from the customer terminal via the communication link; and

a notifying unit to notify the customer of the cumulative points adjusted by the point accumulation unit by enabling the customer terminal to access the designated website and be notified of various kinds of services enabled to be received from the accessed website with respective cumulative points if reached, when the customer is successfully identified by the customer identification unit without requiring that the customer execute a transaction.

2. The point management system according to claim 1, wherein said notifying unit further notifies the customer of shortage points which would be needed to receive a desired one of said various kinds of services.

3. A method of managing points pertaining to a customer, comprising:

calculating points issued to a customer in relation to a plurality of services; and

notifying the customer of the calculated points using a designated website independent of a transaction and responsive to verified identity of the customer, where said notifying provides points calculated for new services for which the customer is eligible including respective required points.

4. A method of managing points pertaining to a customer, comprising:

calculating points issued to a customer according to a transaction for a first service performed by the customer; and

notifying the customer of said calculated points and points accumulated for use with a transaction for a second service offered via a designated website, where said notifying is provided without requiring the customer to execute a transaction.