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Systems and methods for providing communication services to guests at a hospitality facility

  • US 20070038570A1
  • Filed: 06/27/2006
  • Published: 02/15/2007
  • Est. Priority Date: 09/25/1996
  • Status: Active Grant
First Claim
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1. A method for providing communication services for a guest at a hospitality facility including a network, a server, and a plurality of terminals, the method comprising:

  • receiving a guest identifier associated with the guest;

    authenticating the guest using the guest identifier;

    receiving, from the guest via a first of the plurality of terminals, contact information associated with a contact;

    determining a connection method based on the contact information; and

    after the guest has been authenticated, establishing, based on the connection method and the contact information, a connection between the first terminal and the contact, wherein the connection is configured to transmit sound information.

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