Method and system for executing procedures in mixed-initiative mode

• US 20070038633A1
• Filed: 08/10/2005
• Published: 02/15/2007
• Est. Priority Date: 08/10/2005
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Castelli, Vittorio, Bergman, Lawrence, Lau, Tessa, Oblinger, Daniel
• Application Number:
  US11/200,081
• Publication Number:
  US 20070038633A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 9/453 Help systems

Abstract

A system for and method of executing mixed-initiative procedures to allow at least one of a user and a computer system to take initiative of the procedure from the other at any point of the procedure, in which the mixed-initiative procedure can include a computer-based procedure in which the user and the computer system cooperate during the execution to allow each other to take the initiative at any point of the procedure.

Claims

1. A method of executing mixed-initiative procedures, comprising:

allowing at least one of a user and a computer system to take initiative of the procedure from the other of said user and said computer system at any point of the procedure.

2. The method according to claim 1, wherein said mixed-initiative procedure includes a computer-based procedure in which said user and said computer system cooperate during the execution to allow each other to take the initiative of the procedure at any point of the procedure.

12. The method according to claim 1, further comprising:

allowing mixed-initiative procedures wherein the user can perform at least one of previously unseen actions and uncoded actions which are unrelated to the procedure being performed.

13. The method according to claim 1, further comprising:

allowing mixed-initiative procedures wherein the user can perform at least one of previously unseen actions and uncoded actions which are related to the procedure being performed and correspond to at least one of uncoded paths and previously unseen paths through the procedure.

14. The method according to claim 1, further comprising:

identifying at least one of previously unseen actions and uncoded actions performed by a user; and

flagging substantially unlikely actions performed by the user,

wherein the user can perform said previously unseen actions and uncoded actions that at least one of are unrelated to the procedure being performed, and are related to the procedure being performed and correspond to at least one of uncoded paths and previously unseen paths through the procedure.

15. The method according to claim 1, further comprising:

detecting off-track actions performs by said user in said mixed-initiative procedure;

constructing at least one realignment possibility based on said user'"'"'s off-track action and a model of said mixed-initiative procedure;

performing realignment based on at least one of said user'"'"'s selection, a highest score of an alignment of said at least one realignment possibility.

16. The method according to claim 1, wherein said allowing comprises:

observing an action by said user;

comparing said action with previously observed actions and determining whether said action substantially corresponds to at least one of said previously observed actions;

wherein said previously observed actions include a collection of user actions used to construct a model of the procedure;

wherein, if said action is determined to substantially correspond to said at least one of said previously observed actions, the method includes;

constructing a hypothesis for each of said at least one of said previously observed actions in the procedure model which is determined to substantially correspond to said action;

scoring said hypothesis for each of said previously observed actions in the procedure model which are determined to substantially correspond to said action;

wherein, if said action is determined to correspond to an unobserved action, the method includes;

retaining at least one previously constructed hypothesis.

17. A method of deploying computing infrastructure in which computer-readable code is integrated into a computing system, and combines with said computing system to perform the method according to claim 1.

18. A signal-bearing medium tangibly embodying a program of machine-readable instructions executable by a digital processing apparatus to perform the method according to claim 1.

3. A method of executing mixed-initiative procedures, comprising:

allowing at least one of a user and a program to take initiative of the procedure from the other of said user and said program at any point of the procedure.

4. The method according to claim 3, wherein the user and the program cooperate, and

wherein said program includes a model of said computer-based procedure.

5. The method according to claim 4, wherein said method comprises:

allowing said user to take initiative from said program;

observing user actions and responses of applications used to perform said procedure;

aligning said observed user actions and application responses to the model of the procedure; and

allowing said user to relinquish the initiative to said program.

6. The method according to claim 5, wherein said aligning said observed user actions and application responses to said model of the procedure, further comprises:

using multiple strategies to align said observed user actions and application responses to said model of the procedure;

combining the alignments produced by said multiple strategies to produce a collection of alignments;

scoring said alignments; and

displaying to the user at least one alignment of said scored alignments which includes a highest score of said scored alignments.

7. The method according to claim 5, wherein said aligning said observed user actions and application responses to said model of the procedure, further comprises:

using multiple strategies to modify said model of the procedure to be substantially consistent with said user actions and application responses;

combining the results of said multiple strategies to produce a collection of modifications of said procedure;

scoring said modifications in said collection of modifications; and

displaying to the user at least one modification of said scored modification which includes a highest score of said scored modifications.

8. The method according to claim 6, wherein allowing said user to relinquish the initiative to said program, comprises:

continuing cooperation between said user and said program from a procedure step which follows a step aligned with the observed action in said alignment including the highest score.

9. The method according to claim 7, wherein allowing said user to relinquish the initiative to said program, comprises:

continuing cooperation between said user and said program from a procedure step which follows a step modified based on the observed action in said modification including the highest score.

10. The method according to claim 6, wherein said displaying comprises:

displaying to the user a plurality of alignments of said scored alignments,

wherein said plurality of alignments are arranged based on at least one of a predetermined preferred procedural model, a quality of results, an order of said scored alignments, and a certainty of said alignments.

11. The method according to claim 7, wherein said displaying comprises:

displaying to the user a plurality of modifications of said scored modifications,

wherein said plurality of modifications are arranged based on at least one of a predetermined preferred procedural model, a quality of results, an order of said scored modifications, and a certainty of said modifications.

19. A system for executing mixed-initiative procedures to allow at least one of a user and a computer system to take initiative of the procedure from the other of said user and said computer system at any point of the procedure, the system comprising:

a detector that identifies at least one of previously unseen actions and uncoded actions performed by a user in the procedure.

20. The system according to claim 19, wherein the user can perform at least one of said previously unseen and said uncoded actions that at least one of are unrelated to the procedure being performed, and are related to the procedure being performed and correspond to at least one of uncoded paths and previously unseen paths through the procedure.