Notification service

• US 20070038740A1
• Filed: 08/10/2005
• Published: 02/15/2007
• Est. Priority Date: 08/10/2005
• Status: Abandoned Application

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Steeves, Ronald
• Application Number:
  US11/201,245
• Publication Number:
  US 20070038740A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 69/08 Protocols for interworking; Protocol conversion

Abstract

The present invention provides a flexible and dynamic notification system. A service node acts as a contact proxy for a subscriber, wherein each subscriber has various actual notification addresses associated with different networks or communication terminals. For each subscriber, the service node supports a common notification address, which is used by various notification services to send notification messages to the subscriber. Upon receipt of a notification message to a subscriber'"'"'s common notification address, the service node will send the notification message to an appropriate one or more of the subscriber'"'"'s actual notification addresses. The actual notification address may be predefined or may be selected based on various criteria, including a defined subscriber profile or presence information associated with the subscriber. Different actual notification addresses may be selected at any given time based on the selection criteria. Further, the service node may simultaneously forward multiple messages to different actual notification addresses.

Claims

1. A method comprising:

receiving a first notification message intended for a user from a notification service, the notification message directed to a common notification address associated with the user;

determining an actual notification address to use for sending a second notification message based on the first notification message to the user; and

sending the second notification message based on the first notification message to the user.

2. The method of claim 1 wherein a plurality of actual notification addresses is associated with the user, and determining the actual notification address comprises selecting the actual notification address from the plurality of actual notification addresses.

3. The method of claim 2 wherein the actual notification address is selected based on indicia dependent on variable criteria such that different ones of the plurality of actual notification addresses may be selected as the criteria vary.

4. The method of claim 3 wherein the indicia is a user profile and the actual notification address is selected based on the user profile and further comprising accessing the user profile based on the common notification address.

5. The method of claim 3 wherein the indicia is presence information bearing on a relative availability of the user to receive communications, and the actual notification address is selected based on the presence information and further comprising accessing the presence information based on the common notification address.

6. The method of claim 2 wherein the user is associated with a plurality of common notification addresses and the actual notification address selected will vary based on the common notification address to which the first notification message is delivered.

7. The method of claim 1 wherein the actual notification addresses is determined based on the common notification address.

8. The method of claim 1 wherein a plurality of actual notification addresses associated with the user are selected and a plurality of second notification messages are sent to different communication terminals associated with the user using the plurality of actual notification addresses.

9. The method of claim 1 further comprising processing the first notification message to generate a translation message, wherein the translation message has a different message format than the first notification message.

10. The method of claim 1 further comprising processing the first notification message to generate the translation message, wherein the translation message has a different message type than the first notification message.

11. The message of claim 10 wherein the processing converts the first notification message to a voice message from a text message or to a text message from a voice message.

12. The method of claim 1 wherein the first notification message could not be sent directly to the user using the actual notification address due to terminal, network, format, or type-based incompatibility.

13. A contact proxy comprising:

at least one communication interface; and

a control system associated with the at least one communication interface and adapted to;

receive a first notification message intended for a user from a notification service, the first notification message directed to a common notification address associated with the user;

determine an actual notification address to use for sending a second notification message based on the first notification message to the user; and

send the second notification message based on the first notification message to the user.

14. The contact proxy of claim 13 wherein a plurality of actual notification addresses is associated with the user, and wherein to determine the actual notification address the control system is further adapted to select the actual notification address from the plurality of actual notification addresses.

15. The contact proxy of claim 14 wherein the actual notification address is selected based on indicia dependent on variable criteria, such that different ones of the plurality of actual notification addresses may be selected as the criteria vary.

16. The contact proxy of claim 15 wherein the indicia is a user profile, the actual notification address is selected based on the user profile, and the control system is further adapted to access the user profile based on the common notification address.

17. The contact proxy of claim 15 wherein the indicia is presence information bearing on a relative availability of the user to receive communications, the actual notification address is selected based on the presence information, and the control system is further adapted to access the presence information based on the common notification address.

18. The contact proxy of claim 14 wherein the user is associated with a plurality of common notification addresses, and the actual notification address selected will vary based on the common notification address to which the first notification message is delivered.

19. The contact proxy of claim 13 wherein the actual notification addresses is determined based on the common notification address.

20. The contact proxy of claim 13 wherein a plurality of actual notification addresses associated with the user are selected and a plurality of second notification messages are sent to different communication terminals associated with the user using the plurality of actual notification addresses.

21. The contact proxy of claim 13 wherein the control system is further adapted to process the first notification message to generate a translation message, wherein the translation message has a different message format than the first notification message.

22. The contact proxy of claim 13 wherein the control system is further adapted to process the first notification message to generate a translation message, wherein the translation message has a different message type than the first notification message.

23. The contact proxy of claim 22 wherein to process the first notification message, the control system is further adapted to convert the first notification message to a voice message from a text message or to a text message from a voice message.

24. The contact proxy of claim 13 wherein the first notification message could not be sent directly to the user using the actual notification address due to terminal, network, format, or type-based incompatibility.