Method and System of Coordinating Communication and Quality Control in Home Care
First Claim
1. A computerized method of managing homecare services comprising:
- receiving in a database at least one variable relating to a user'"'"'s access;
providing at least one electronic form for inputting and storing in said database;
client data, caregiving notes, caregiver performance data, and at least one user'"'"'s system access profile;
assembling said client data, said caregiving notes, and said caregiver performance data into one or more reports;
reviewing and analyzing said one or more reports to determine areas of home care service in need of improvement; and
analyzing said caregiver performance data to make at least one decision regarding the management of home care services.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system for managing and improving the quality of home care and home health care service through a combination of coordinated communication and performance based compensation. The system includes a database residing on a server for storing a plurality of forms and report templates. The system also includes an online interface to provide simple, easy access to the database using a remote client computer. The user inputs data into the database using the forms on the interface and views the data in the reports that the system outputs after processing and repackaging the inputted data. Incentives are provided for caregivers to perform well by using the caregiver performance scores that are inputted into the database to calculate merit-based compensation.
94 Citations
19 Claims
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1. A computerized method of managing homecare services comprising:
- receiving in a database at least one variable relating to a user'"'"'s access;
providing at least one electronic form for inputting and storing in said database;
client data, caregiving notes, caregiver performance data, and at least one user'"'"'s system access profile;
assembling said client data, said caregiving notes, and said caregiver performance data into one or more reports;
reviewing and analyzing said one or more reports to determine areas of home care service in need of improvement; and
analyzing said caregiver performance data to make at least one decision regarding the management of home care services. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
- receiving in a database at least one variable relating to a user'"'"'s access;
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11. A homecare services management system, comprising:
- a computerized unit configured to receive a plurality of variables relating to user access and provide and collect electronic forms submitted from users, said electronic forms including fields for inputting;
client data, caregiving notes, caregiver performance data, and at least one user'"'"'s system access profile;
a database configured to store said electronic forms;
a processor configured to;
repackage said client data, said caregiving notes, and said caregiver performance data into one or more reports, and review and analyze said one or more reports to find exceptions to the norm that need management'"'"'s attention; and
said processor also configured to;
extract caregiver performance scores from said caregiver performance data, and input said caregiver performance scores into a mathematical formula to determine caregiver compensation. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
- a computerized unit configured to receive a plurality of variables relating to user access and provide and collect electronic forms submitted from users, said electronic forms including fields for inputting;
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19. A computerized system for managing homecare services comprising:
- means for receiving in a database at least one variable relating to a user'"'"'s access;
means for providing at least one electronic form for inputting and storing in said database;
client data, caregiving notes, caregiver performance data, and at least one user'"'"'s system access profile;
means for repackaging and sorting said client data, said caregiving notes, and said caregiver performance data into one or more reports;
means for reviewing and analyzing said one or more reports to determine areas of home care service in need of improvement; and
means for using said caregiver performance data to make at least one decision regarding the management of home care services.
- means for receiving in a database at least one variable relating to a user'"'"'s access;
Specification