Method of and System for Telecommunication Management
First Claim
Patent Images
1. A method of routing real-time communications comprising the steps of:
- establishing rules for a user;
responding to the receipt of a communication by;
determining the current contextual state of said user;
analyzing said communication, said current contextual state and said rules, and determining how said communication should be routed; and
routing said communication in accordance with said determination.
0 Assignments
0 Petitions
Accused Products
Abstract
The present invention relates to telecommunication systems and more specifically, to a method of and system for managing and routing calls and/or data between various devices. The invention includes a method of routing real-time communications including the steps of: obtaining rule preferences from a user, and responding to the receipt of a communication by determining the current contextual state of the user. The method then determines how to route the communication with respect to the current contextual state of the User and the User'"'"'s rules, and routes the communication in accordance with that determination.
-
Citations
18 Claims
-
1. A method of routing real-time communications comprising the steps of:
-
establishing rules for a user;
responding to the receipt of a communication by;
determining the current contextual state of said user;
analyzing said communication, said current contextual state and said rules, and determining how said communication should be routed; and
routing said communication in accordance with said determination. - View Dependent Claims (2, 3, 4, 5, 14, 15, 16, 17)
-
-
6. A telecommunications system comprising:
-
a telecommunications network;
a plurality of user communication interface devices; and
means for coordinating communications between said telecommunications network and said plurality of User communication interface devices, with consideration for the contextual state of said User. - View Dependent Claims (7)
-
-
8. A telecommunications system comprising:
-
a personal computer;
a remote server; and
a telecommunications network interconnecting said personal computer and said remote server;
said personal computer including a piece of client software operable to;
determine the current context of a user and rules established by said user; and
coordinate operation of various user communication devices in response to said current context and rules - View Dependent Claims (9, 10, 11, 12, 13, 18)
-
Specification