Commonly available device statistics for POS devices

• US 20070055574A1
• Filed: 08/31/2005
• Published: 03/08/2007
• Est. Priority Date: 08/31/2005
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Belvin, Timothy, Jensen, Craig, Bykov, Sergey, Husmann, Harlan, Harrison, Janine
• Application Number:
  US11/217,617
• Publication Number:
  US 20070055574A1
• Time in Patent Office: Days
• US Class Current: 705/24
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

POS device statistics information is managed such that the information is available commonly without the device being claimed by one application during retrieval of statistics information. A helper class DeviceStatistics object facilitates storing of statistics information in a common statistic repository that may be hardware based or software based, for example an XML file. The helper class also facilitates retrieval and forwarding of the statistics information to a managing POS application employing a service object for the POS device. A Windows Service based statistics service is used to retrieve the statistics information from the common statistic repository and generate performance monitor counters. The performance monitor counters are provided to requesting applications.

Claims

1. A computer-implemented method for managing statistics information associated with a Point-Of-Sale/Service (POS) device, comprising:

receiving the statistics information associated with the POS device;

storing a first set of data associated with the statistics information in a common statistic repository; and

retrieving the first set of data from the common statistic repository for delivery to one of a POS application managing the POS device and another application.

2. The method of claim 1, further comprising generating a second set of data based on the first set of data;

and providing the second set of data to the other application.

3. The method of claim 2, wherein the second set of data includes performance monitor counters.

4. The method of claim 1, wherein a device dependent Service Object (SO) is employed to receive the statistics information from the POS device.

5. The method of claim 1, wherein the first set of data is retrieved periodically from the common statistic repository.

6. The method of claim 1, wherein the first set of data is retrieved upon one of a request and a change of statistic information from the common statistic repository.

7. A system for managing statistics information associated with a POS device, comprising:

a POS application configured to manage the POS device;

an object configured to store the statistics information in a common statistic repository, and provide the statistics information to the POS application; and

a statistics service configured to retrieve the stored statistics information, generate a performance monitor counter based on the statistics information, and provide the performance monitor counter to a requesting application other than the POS application.

8. The system of claim 7, further comprising a Service Object (SO) that is associated with the POS device, wherein the SO is configured to facilitate a communication between the POS application and the POS device.

9. The system of claim 7, wherein the statistics service is a Windows Service that is configured to retrieve the stored statistics information upon one of:

an expiration of a predetermined period, a request, and a change in the stored statistics information.

10. The system of claim 9, wherein the statistics service is configured to retrieve the stored statistics information such that the POS device is not claimed during the retrieval of the statistics information.

11. The system of claim 7, wherein the object is a helper class object that is further configured to retrieve the stored statistics information upon one of:

an expiration of a predetermined period, a request, and a change in the stored statistics information.

12. The system of claim 7, wherein the common statistic repository is one of:

hardware based and software based.

13. The system of claim 12, wherein the software based common statistic repository is an XML file.

14. The system of claim 7, wherein the POS device includes at least one of:

a bump bar;

a cash changer;

a cash drawer;

a credit authorization terminal;

a coin dispenser;

a fiscal printer;

a hard totals;

a keylock;

a bar code scanner;

a tone indicator;

a motion detector;

a line display;

a magnetic ink character recognition reader;

a magnetic stripe reader;

a PIN pad;

a point card reader/writer;

a POS keyboard;

a POS printer;

a POS power;

a remote order display;

a scale;

a signature capture;

a smart card reader/writer; and

a check image scanner.

15. The system of claim 7, wherein the object and the POS application are .NET based.

16. A computer-readable medium having computer instructions for managing statistics information associated with a POS device to be commonly available, the instructions comprising:

storing a first set of data associated with the statistics information related to the POS device in a common statistic repository;

retrieving the first set of data from the common statistic repository upon at least one of;

an expiration of a predetermined period, a request, and a change in the stored statistics information;

if the statistics information is to be provided to a POS application managing the POS device, providing the first set of data to a Service Object associated with the POS device; and

if the statistics information is to be provided to a another application, generating a performance monitor counter based on the first set of data, and providing the performance monitor counter to the other application.

17. The computer-readable medium of claim 16, wherein the instructions further include:

receiving the first set of data from the POS device through the Service Object associated with the POS device.

18. The computer-readable medium of claim 16, wherein the common statistic repository is a structured document.

19. The computer-readable medium of claim 16, wherein the instructions further include:

transmitting a command associated with gathering of the statistics information to the POS device through the Service Object.

20. The computer-readable medium of claim 19, wherein the command is in response to retrieved first set of data.