System and method for patron notification using the patron's wireless device
First Claim
1. A paging system comprising:
- means for registering with a service provider a calling identity of a wireless device belonging to a patron of said service provider; and
means controlled by said service provider for using said registration to provide said patron, via said wireless device, with messages pertaining to products available from said service provider, said messages provided during a time when said patron is awaiting service from said service provider.
2 Assignments
0 Petitions
Accused Products
Abstract
There is disclosed a system in which the patron'"'"'s own telephone, or other wireless device, is used to inform the patron that a service for which the patron is waiting has become available. Once the patron'"'"'s wireless device becomes registered with the service provider, informational messages of interest to that patron can be provided to the patron. These informational messages can be displayed on the screen of the wireless device or can be delivered to the patron audibly. In some situations, the patron'"'"'s wireless device can be used for two-way communication with the service provider in order to, for example, answer a question or place an order. In one embodiment, the calling number of the patron'"'"'s wireless device is entered into the system electronically, for example, using RFID or NF communication.
25 Citations
28 Claims
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1. A paging system comprising:
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means for registering with a service provider a calling identity of a wireless device belonging to a patron of said service provider; and
means controlled by said service provider for using said registration to provide said patron, via said wireless device, with messages pertaining to products available from said service provider, said messages provided during a time when said patron is awaiting service from said service provider. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 20)
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11. An announcement method for use in a business environment in which patrons must wait for service, said method comprising:
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accepting from a patron who is required to wait for a service a calling number of a personal wireless device of said patron; and
while said patron is waiting for said service, providing to said patron via said personal wireless device messages specific to said business environment. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 23)
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24. A notification system comprising:
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a system establishing a correlation between a patron'"'"'s communication device and an item of commerce desired by said patron;
a message control device; and
a controller operative for selecting at least one message from said message control device for delivery to a patron communication device while said patron is waiting for said desired item of commerce. - View Dependent Claims (25, 26, 27, 28)
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Specification