Method and apparatus for automatic advance calling to contacts
First Claim
1. A telecommunications device, comprising:
- a telephony controller;
a contacts controller, said contacts controller configured to maintain a plurality of contact telephone numbers for individual contacts; and
an automatic advance calling controller operably coupled to said contacts controller and said telephony controller, the automatic advance calling controller configured to cause the telephony controller to automatically call ones of the plurality of contact telephone numbers for the particular contact in a predetermined order until the call is successfully completed to one of the plurality of telephone numbers or the list of telephone numbers is exhausted.
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Accused Products
Abstract
A telecommunications device includes a telephony controller; a contacts controller, said contacts controller configured to maintain a plurality of contact telephone numbers for individual contacts; and an automatic advance calling controller operably coupled to said contacts controller and said telephony controller, the automatic advance calling controller configured to cause the telephony controller to automatically call ones of the plurality of contact telephone numbers for the particular contact in a predetermined order until the call is successfully completed to one of the plurality of telephone numbers or the list of telephone numbers is exhausted.
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Citations
21 Claims
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1. A telecommunications device, comprising:
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a telephony controller;
a contacts controller, said contacts controller configured to maintain a plurality of contact telephone numbers for individual contacts; and
an automatic advance calling controller operably coupled to said contacts controller and said telephony controller, the automatic advance calling controller configured to cause the telephony controller to automatically call ones of the plurality of contact telephone numbers for the particular contact in a predetermined order until the call is successfully completed to one of the plurality of telephone numbers or the list of telephone numbers is exhausted. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A telecommunications device, comprising:
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a telephony controller;
a contacts controller, said contacts controller configured to maintain a plurality of contact telephone numbers for individual contacts; and
an automatic advance calling controller operably coupled to said contacts controller and said telephony controller, the automatic advance calling controller configured to cause the telephony controller to call a particular first one of the plurality of contact telephone numbers for a particular contact and, if the particular first one is not available, then automatically call a second of the plurality of contact telephone numbers for the particular contact and if the second is not available, then automatically call a third of the plurality of contact telephone numbers;
wherein an order of the first, second and third contact telephone numbers is configurable by a user. - View Dependent Claims (10, 11)
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12. A telecommunications method, comprising:
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specifying a plurality of telephone numbers for a contact;
specifying an order of calling a contact at the plurality of telephone numbers;
selecting a contact for calling;
calling the contact at a first telephone number specified first in the order and, if the contact does not answer at the first telephone number, calling the contact at a second number in the order. - View Dependent Claims (13, 14, 15, 16)
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17. A telecommunications method, comprising:
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specifying a plurality of telephone numbers for a contact;
specifying an order of calling a contact at the plurality of telephone numbers;
selecting a contact for calling;
sequentially calling the contact at numbers in the list in the order specified until the contact answers or the list is exhausted. - View Dependent Claims (18, 19, 20, 21)
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Specification