System for data collection from a point of sale
First Claim
1. A system for data collection at a service area, said system comprised of:
- at least one portable standalone data collection device including at least one measuring unit enabling to detect and record real-time customer activities and characteristics including verbal and vocal responses relating to merchandise within the service area, analyzing module for filtering measured data and transmission module for conveying filtered data through wireless data network to at least one terminal.
0 Assignments
0 Petitions
Accused Products
Abstract
Disclosed is a system for data collection from a point of sale, product display area, or point of service area, that includes a data receiving and processing center. The system is stand-alone and portable, and collects real-time data about the customers. Such data includes tracking the number of customers passing by a specific product, the average time that customers remain in front of the product, comparisons between the periods of time that customers remain in front of different products, and tracking the height and weight of potential customers in order to determine their demographic characteristics. The system utilizes different sensors, including infrared and proximity. A speech recognition application helps to recognize and analyze customers'"'"' reactions on certain products and converts speech to text. This speech recognition system is programmable to capture pre-defined key words rather than recording entire conversations. The system further allows on-line inventory tracking and market surveying.
90 Citations
15 Claims
-
1. A system for data collection at a service area, said system comprised of:
at least one portable standalone data collection device including at least one measuring unit enabling to detect and record real-time customer activities and characteristics including verbal and vocal responses relating to merchandise within the service area, analyzing module for filtering measured data and transmission module for conveying filtered data through wireless data network to at least one terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
Specification