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Dedicated client devices supporting web based service, specifications and interaction

  • US 20070067419A1
  • Filed: 09/19/2005
  • Published: 03/22/2007
  • Est. Priority Date: 09/19/2005
  • Status: Abandoned Application
First Claim
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1. A product support network comprising:

  • a communication network;

    a server, communicatively coupled to the communication network, having a first reference address;

    the server being capable of delivering stored program code that provides product support functionality and a page of product support information;

    a dedicated client device, having a second reference address, that stores the first reference address;

    a computer having a communication network browser; and

    through interaction with the dedicated client device using the second reference address, the communication network browser receives and displays the page of product support information and receives and executes at least a portion of the stored program code.

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