Method and system for providing network-based call processing of packetized voice calls
First Claim
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1. A method for providing network-based call processing, the method comprising:
- receiving a packetized voice call from a first station;
queueing the packetized voice call at a pre-designated queue maintained within a network of a service provider; and
selectively forwarding the packetized voice call to a second station.
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Abstract
An approach provides network-based call processing. A packetized voice call is received from a first station. The packetized voice call is queued at a pre-designated queue maintained within a network of a service provider. Further, the packetized voice call is selectively forwarded to a second station.
322 Citations
28 Claims
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1. A method for providing network-based call processing, the method comprising:
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receiving a packetized voice call from a first station;
queueing the packetized voice call at a pre-designated queue maintained within a network of a service provider; and
selectively forwarding the packetized voice call to a second station. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for providing call processing within a network of a service provider, the system comprising:
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a queue configured to receive a packetized voice call from a first station; and
a call processor configured to select the queue, wherein the packetized voice call is selectively forwarded to a second station. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A communication system for supporting network-based call processing of packetized voice calls, the system comprising:
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a gateway configured to receive a first leg of a packetized voice call from a first endpoint;
a service controller configured to establish a second leg of the call with a second endpoint;
an application server configured to receive signaling for parking the first call leg; and
a media server configured to park the first call leg, and to bridge the first call leg and the second call leg. - View Dependent Claims (26, 27, 28)
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Specification