Automated reply to voice call

• US 20070072602A1
• Filed: 09/21/2005
• Published: 03/29/2007
• Est. Priority Date: 09/21/2005
• Status: Abandoned Application

• Current Assignee: Siemens Enterprise Communications, Inc. (Atos SE)
• Original Assignee: Siemens Enterprise Communications, Inc. (Atos SE)
• Inventors: Iyer, Radha, Sahasrabudhe, Manisha, Narang, Nidhi
• Application Number:
  US11/233,333
• Publication Number:
  US 20070072602A1
• Time in Patent Office: Days
• US Class Current: 455/426.100
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/642 storing speech in digital form
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails

Abstract

Some embodiments provide reception of a voice call and associated caller information, presentation of one or more selectable predetermined responses to the voice call, reception of a selection of one of the predetermined responses, and transmission of the selected predetermined response using the caller information. According to some embodiments, the selected predetermined response is a text message and/or the voice call may be received from a voice mailbox. The selected predetermined response is a voice message in some embodiments.

Claims

1. A method, comprising:

receiving a voice call and associated caller information;

presenting one or more selectable predetermined responses to the voice call;

receiving a selection of one of the predetermined responses; and

transmitting the selected predetermined response using the caller information.

2. A method according to claim 1, wherein the caller information is a telephone number of a caller from whom the voice call is received.

3. A method according to claim 1, wherein the predetermined response is a text message.

4. A method according to claim 3, wherein the one or more selectable predetermined responses comprise one or more text messages.

5. A method according to claim 4, wherein the one or more selectable predetermined responses comprise one or more voice messages.

6. A method according to claim 4, further comprising:

transmitting a termination request; and

receiving a confirmation of the termination request before transmitting the predetermined response.

7. A method according to claim 1, wherein the predetermined response is a voice message.

8. A method according to claim 7, further comprising:

answering the voice call,

wherein the predetermined response is transmitted while the voice call is active.

9. A method according to claim 1, further comprising:

accessing a voice mailbox to receive the voice call.

10. A method according to claim 9, further comprising:

transmitting a termination request; and

receiving a confirmation of the termination request before transmitting the predetermined response.

11. A method according to claim 9, wherein the predetermined response is a text message.

12. A method according to claim 11, wherein the one or more selectable predetermined responses comprise one or more text messages.

13. A method according to claim 12, wherein the one or more selectable predetermined responses comprise one or more voice messages.

14. A method according to claim 9, wherein the predetermined response is a voice message.

15. A telephone comprising:

a voice call receiver to receive a voice call and associated caller information;

a user interface to present one or more selectable predetermined responses to the voice call, and to receive a selection of one of the predetermined responses; and

a response transmitter to transmit the selected predetermined response using the caller information.

16. A telephone according to claim 15, wherein the caller information is a telephone number of a caller from whom the voice call is received.

17. A telephone according to claim 15, wherein the response transmitter is a text messager and the predetermined response is a text message.

18. A telephone according to claim 17, wherein the one or more selectable predetermined responses comprise one or more text messages.

19. A telephone according to claim 18, wherein the one or more selectable predetermined responses comprise one or more voice messages.

20. A telephone according to claim 17, wherein the response transmitter is to transmit a termination request, and

wherein the voice call receiver is to receive a confirmation of the termination request before transmitting the predetermined response.

21. A telephone according to claim 15, wherein the predetermined response is a voice message.

22. A telephone according to claim 21, wherein the voice call receiver is to answer the voice call, and

wherein the response transmitter is to transmit the predetermined response while the voice call is active.

23. A telephone according to claim 15, wherein the voice call receiver is to access a voice mailbox to receive the voice call.

24. A telephone according to claim 23, wherein the response transmitter is to transmit a termination request;

and

wherein the voice call receiver is to receive a confirmation of the termination request before the predetermined response is transmitted.

25. A telephone according to claim 23, wherein the predetermined response is a text message.

26. A telephone according to claim 25, wherein the one or more selectable predetermined responses comprise one or more text messages.

27. A telephone according to claim 26, wherein the one or more selectable predetermined responses comprise one or more voice messages.

28. A telephone according to claim 25, wherein the predetermined response is a voice message.