System, method, and computer program product for providing travel information using information obtained from other travelers

• US 20070073562A1
• Filed: 09/28/2005
• Published: 03/29/2007
• Est. Priority Date: 09/28/2005
• Status: Abandoned Application

• Current Assignee: Sabre Incorporated (Sabre Corp.)
• Original Assignee: Sabre Incorporated (Sabre Corp.)
• Inventors: Brice, Tony, Offutt, Joseph, Heil, George, Delph, Daniel, Lettovsky, Ladislav
• Application Number:
  US11/237,528
• Publication Number:
  US 20070073562A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A system, method, and computer program product provide and display travel information in response to a request from a user. The travel information may be obtained from many different sources, such as trip journal websites, and may comprise complete or partial travel itineraries, as well as textual, audio, or video descriptions, ratings, photographs, and other useful information related to geographic destinations, components, points of interest, transportation methods and providers, and the like. The user may select bookable and non-bookable components, or a complete or partial itinerary, that the user desires to incorporate into an itinerary. The price and availability of each selected component may be determined and displayed. An optimized schedule may be suggested for the selected components. The bookable items may be booked by transmitting information to a global distribution system. The user itinerary may then be stored for use as travel information for a future user request.

Claims

1. A system for providing travel information using information obtained from other travelers, the system comprising:

a server capable of accessing travel information in response to a request from a user, the travel information comprising at least a portion of a predefined travel itinerary, the predefined travel itinerary comprising a plurality of bookable and non-bookable travel components;

the server further capable of transmitting the travel information to be displayed at a client device;

the server further capable of creating a user itinerary comprising at least one travel component in response to a selection by the user of at least a portion of the displayed travel information.

2. The system of claim 1, wherein the predefined travel itinerary corresponds to a previously planned itinerary of a traveler different from the user.

3. The system of claim 1, wherein the travel information further comprises previously experienced travel component information, the previously experienced travel component information corresponding to a previously experienced travel component of a traveler different from the user, the previously experienced travel component designated as a bookable or non-bookable travel component, the previously experienced travel component information comprising a name of the previously experienced travel component and at least one of a location of the previously experienced travel component, a description of the previously experienced travel component, a review of the previously experienced travel component, a suggestion or tip corresponding to the previously experienced travel component, a website link corresponding to the previously experienced travel component, a product or service menu corresponding to the previously experienced travel component, a rating of the previously experienced travel component, and a photograph of the previously experienced travel component.

4. The system of claim 3, further comprising a client device, wherein the client device is capable of displaying the travel information by displaying an icon on a map, wherein a location of the icon on the map corresponds to a geographic location of at least one of a bookable travel component, a non-bookable travel component, and a previously experienced travel component.

5. The system of claim 4, wherein the icon has a visual aspect corresponding to a category of the travel component.

6. The system of claim 3, wherein the request from the user comprises at least one of a key word query, a selection from a drop down list, a selection of a geographic area on a map, and a drag-and-drop selection and placement on a map of an icon corresponding to a travel component category.

7. The system of claim 4, wherein the selection by the user comprises a drag-and-drop selection and placement of at least one of:

(a) the predefined travel itinerary, (b) a portion of the predefined travel itinerary, (c) all travel components corresponding to a day of travel in the predefined travel itinerary, (d) a bookable travel component, (e) a non-bookable travel component, (f) an icon, (g) a previously experienced travel component name, (h) a previously experienced travel component photograph, (i) a website link, and 0) a product or service menu.

8. The system of claim 3, wherein the server is further capable of determining a price and availability of each travel component in the user travel itinerary and capable of determining a total price of the user itinerary.

9. The system of claim 3, wherein the server is further capable of rescheduling at least one travel component in the user itinerary, such that the user itinerary is optimized based on at least one of:

(a) a number of days of travel, (b) a number of travel components selected, (c) a length of time required for each travel component, (d) a rating of each selected travel component, (e) an availability of each selected travel component, (f) a price of at least one travel component, (g) a total price of the user itinerary, (h) a total price of the user itinerary compared to a user budget, (i) a travel time required between each travel component, () a geographic location of each travel component, (k) a desired amount of free time, and (1) a predefined user preference.

10. The system of claim 9, wherein the server is further capable of moving a selected travel component from one day of travel to a different day of travel or from one period of time to a different period of time in response to a drag-and-drop selection and placement by the user.

11. The system of claim 9, wherein the server is further capable of sending the user itinerary to a global distribution system or a computerized reservation system, such that the global distribution system or the computerized reservation system creates a reservation record, the reservation record comprising a reservation for each bookable travel component and a remark for each non-bookable travel component.

12. The system of claim 11, wherein the server is further capable of storing the user itinerary such that the stored user itinerary is a predefined travel itinerary that the server may use to access travel information in response to a subsequent user request.

13. The system of claim 11, wherein the server is further capable of receiving user feedback corresponding to at least one travel component in the user itinerary, the user feedback comprising at least one of a description of the travel component, a review of the travel component, a suggestion or tip corresponding to the travel component, a rating of the travel component, a website link corresponding to the travel component, a product or service menu corresponding to the travel component, and a photograph of the travel component.

14. The system of claim 13, wherein the server is further capable of storing the received user feedback such that the stored user feedback is previously experienced travel component information that the server may use to access travel information in response to a subsequent user request.

15. A method of providing travel information using information obtained from other travelers, the method comprising:

accessing travel information in response to a request from a user, the travel information comprising at least a portion of a predefined travel itinerary, the predefined travel itinerary comprising a plurality of bookable and non-bookable travel components;

displaying the travel information; and

creating a user itinerary comprising at least one travel component in response to a selection by the user of at least a portion of the displayed travel information.

16. The method of claim 15, wherein the predefined travel itinerary corresponds to a previously planned itinerary of a traveler different from the user.

17. The method of claim 16, wherein the travel information further comprises previously experienced travel component information, the previously experienced travel component information corresponding to a previously experienced travel component of a traveler different from the user, the previously experienced travel component designated as a bookable or non-bookable travel component, the previously experienced travel component information comprising a name of the previously experienced travel component and at least one of a location of the previously experienced travel component, a description of the previously experienced travel component, a review of the previously experienced travel component, a suggestion or tip corresponding to the previously experienced travel component, a website link corresponding to the previously experienced travel component, a product or service menu corresponding to the previously experienced travel component, a rating of the previously experienced travel component, and a photograph of the previously experienced travel component.

18. The method of claim 17, wherein displaying the travel information comprises displaying an icon on a map, wherein a location of the icon on the map corresponds to a geographic location of at least one of a bookable travel component, a non-bookable travel component, and a previously experienced travel component.

19. The method of claim 18, wherein the icon has a visual aspect corresponding to a category of the travel component.

20. The method of claim 17, wherein the request from the user comprises at least one of a key word query, a selection from a drop down list, a selection of a geographic area on a map, and a drag-and-drop selection and placement on a map of an icon corresponding to a travel component category.

21. The method of claim 18, wherein the selection by the user comprises a drag-and-drop selection and placement of at least one of:

(a) the predefined travel itinerary, (b) a portion of the predefined travel itinerary, (c) all travel components corresponding to a day of travel in the predefined travel itinerary, (d) a bookable travel component, (e) a non-bookable travel component, (f) an icon, (g) a previously experienced travel component name, (h) a previously experienced travel component photograph, (i) a website link, and 0) a product or service menu.

22. The method of claim 17, further comprising:

determining a price and availability of each travel component in the user itinerary; and

determining a total price of the user itinerary.

23. The method of claim 17, further comprising:

rescheduling at least one travel component in the user itinerary, such that the user itinerary is optimized based on at least one of;

(a) a number of days of travel, (b) a number of travel components selected, (c) a length of time required for each travel component, (d) a rating of each selected travel component, (e) an availability of each selected travel component, (f) a price of at least one travel component, (g) a total price of the user itinerary, (h) a total price of the user itinerary compared to a user budget, (i) a travel time required between each travel component, 0) a geographic location of each travel component, (k) a desired amount of free time, and (1) a predefined user preference.

24. The method of claim 23, further comprising:

moving a selected travel component from one day of travel to a different day of travel or from one period of time to a different period of time in response to a drag-and-drop selection and placement by the user.

25. The method of claim 23, further comprising:

sending the user itinerary to a global distribution system or a computerized reservation system such that the global distribution system or the computerized reservation system creates a reservation record, the reservation record comprising a reservation for each bookable travel component and a remark for each non-bookable travel component.

26. The method of claim 25, further comprising:

storing the user itinerary such that the user itinerary is a predefined travel itinerary capable of being used to access travel information in response to a subsequent user request.

27. The method of claim 25, further comprising:

receiving user feedback corresponding to at least one travel component in the user itinerary, the user feedback comprising at least one of a description of the travel component, a review of the travel component, a suggestion or tip corresponding to the travel component, a rating of the travel component, a website link corresponding to the travel component, a rating of the travel component, a website link corresponding to the travel component, a product or service menu corresponding to the travel component, and a photograph of the travel component.

28. The method of claim 27, further comprising:

storing the received user feedback such that the user feedback is previously experienced travel component information capable of being used to access travel information in response to a subsequent user request.

29. A computer program product for providing travel information using information obtained from other travelers, the computer program product comprising at least one computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

a first executable portion capable of accessing travel information in response to a request from a user, the travel information comprising at least a portion of a predefined travel itinerary, the predefined travel itinerary comprising a plurality of bookable and non-bookable travel components;

a second executable portion capable of displaying the travel information; and

a third executable portion capable of creating a user itinerary comprising at least one travel component in response to a selection by the user of at least a portion of the displayed travel information.

30. The computer program product of claim 29, wherein the predefined travel itinerary corresponds to a previously planned itinerary of a traveler different from the user.

31. The computer program product of claim 30, wherein the travel information further comprises previously experienced travel component information, the previously experienced travel component information corresponding to a previously experienced travel component of a traveler different from the user, the previously experienced travel component designated as a bookable or non-bookable travel component, the previously experienced travel component information comprising a name of the previously experienced travel component and at least one of a location of the previously experienced travel component, a description of the previously experienced travel component, a review of the previously experienced travel component, a suggestion or tip corresponding to the previously experienced travel component, a website link corresponding to the previously experienced travel component, a product or service menu corresponding to the previously experienced travel component, a rating of the previously experienced travel component, and a photograph of the previously experienced travel component.

32. The computer program product of claim 31, wherein the first executable portion displays the travel information by displaying an icon on a map, wherein a location of the icon on the map corresponds to a geographic location of at least one of a bookable travel component, a non-bookable travel component, and a previously experienced travel component.

33. The computer program product of claim 32, wherein the icon has a visual aspect corresponding to a category of the travel component.

34. The computer program product of claim 31, wherein the request from the user comprises at least one of a key word query, a selection from a drop down list, a selection of a geographic area on a map, and a drag-and-drop selection and placement on a map of an icon corresponding to a travel component category.

35. The computer program product of claim 32, wherein the selection by the user comprises a drag-and-drop selection and placement of at least one of:

(a) the predefined travel itinerary, (b) a portion of the predefined travel itinerary, (c) all travel components corresponding to a day of travel in the predefined travel itinerary, (d) a bookable travel component, (e) a non-bookable travel component, (f) an icon, (g) a previously experienced travel component name, (h) a previously experienced travel component photograph, (i) a website link, and (0) a product or service menu.

36. The computer program product of claim 31, further comprising:

a fourth executable portion capable of determining a price and availability of each travel component in the user itinerary; and

a fifth executable portion capable of determining a total price of the user itinerary.

37. The computer program product of claim 31, further comprising:

a fourth executable portion capable of rescheduling at least one travel component in the user itinerary, such that the user itinerary is optimized based on at least one of;

(a) a number of days of travel, (b) a number of travel components selected, (c) a length of time required for each travel component, (d) a rating of each selected travel component, (e) an availability of each selected travel component, (f) a price of at least one travel component, (g) a total price of the user itinerary, (h) a total price of the user itinerary compared to a user budget, (i) a travel time required between each travel component, (0) a geographic location of each travel component, (k) a desired amount of free time, and (1) a predefined user preference.

38. The computer program product of claim 37, further comprising:

a fifth executable portion capable of moving a selected travel component from one day of travel to a different day of travel or from one period of time to a different period of time in response to a drag-and-drop selection and placement by the user.

39. The computer program product of claim 37, further comprising:

a fifth executable portion capable of sending the user itinerary to a global distribution system or a computerized reservation system such that the global distribution system or the computerized reservation system creates a reservation record, the reservation record comprising a reservation for each bookable travel component and a remark for each non-bookable travel component.

40. The computer program product of claim 39, further comprising:

a sixth executable portion capable of storing the user itinerary such that the user itinerary is a predefined travel itinerary capable of being used to access travel information in response to a subsequent user request.

41. The computer program product of claim 39, further comprising:

a sixth executable portion capable of receiving user feedback corresponding to at least one travel component in the user itinerary, the user feedback comprising at least one of a description of the travel component, a review of the travel component, a suggestion or tip corresponding to the travel component, a rating of the travel component, a website link corresponding to the travel component, a product or service menu corresponding to the travel component, and a photograph of the travel component.

42. The computer program product of claim 41, further comprising:

a seventh executable portion capable of storing the received user feedback such that the user feedback is previously experienced travel component information capable of being used to access travel information in response to a subsequent user request.

43. A system for providing travel information, the system comprising:

a server capable of accessing travel information in response to a request from a user, the request from the user comprising a drag-and-drop selection and placement of an icon onto a selection surface.

44. The system of claim 43, wherein the travel information is selected from the group comprising a price of a travel component, an availability of a travel component, a review of a travel component, a rating of a travel component, a photograph of a travel component, a travel journal entry corresponding to a travel component, and a travel itinerary containing a travel component.

45. The system of claim 43, wherein the icon corresponds to a category of travel information, and wherein the server accesses travel information corresponding to the category of travel information.

46. The system of claim 45, wherein the icon is selected from a plurality of icons, each of the plurality of icons corresponding to a different category of travel information.

47. The system of claim 45, wherein the selection surface is a map, and wherein the server accesses travel information corresponding to the category of travel information and to a location of the icon on the map.

48. The system of claim 45, wherein the category of travel information is selected from the group comprising airplane travel, train travel, cruise ship travel, ferry travel, lodging accommodations, rental cars, buses, limousines, taxis, restaurants, tours, event tickets, entertainment activities, and sightseeing activities

49. The system of claim 43, wherein the selection surface is a map, wherein the icon is a first icon that is dragged and dropped onto a first location on the map, the first location corresponding to a travel departure point, wherein the request from the user further comprises a drag-and-drop selection and placement of a second icon onto a second location on the map, the second location corresponding to a travel destination point, and wherein the server accesses travel information corresponding to a mode of transportation from the travel departure point to the travel destination point.

50. The system of claim 49, wherein the mode of transportation is selected from the group comprising air travel, train travel, bus travel, cruise ship travel, ferry travel, boat travel, limousine travel, taxi travel, and rental car travel.

51. The system of claim 43, wherein the selection surface is a grid comprising a plurality of grid sections, each of the plurality of grid sections corresponding to a different category of travel information or a different travel experience, wherein the icon is dragged and dropped onto a grid section corresponding to a desired category of travel information or a desired travel experience, and wherein the server accesses travel information corresponding to the desired category of travel information or the desired travel experience.

52. A method for providing travel information, the method comprising:

accessing travel information in response to a request from a user, the request from the user comprising a drag-and-drop selection and placement of an icon onto a selection surface.

53. The method of claim 52, wherein the travel information is selected from the group comprising a price of a travel component, an availability of a travel component, a review of a travel component, a rating of a travel component, a photograph of a travel component, a travel journal entry corresponding to a travel component, and a travel itinerary containing a travel component.

54. The method of claim 52, wherein the icon corresponds to a category of travel information, and wherein accessing travel information comprises accessing travel information corresponding to the category of travel information.

55. The method of claim 54, wherein the icon is selected from a plurality of icons, each of the plurality of icons corresponding to a different category of travel information.

56. The method of claim 54, wherein the selection surface is a map, and wherein accessing travel information comprises accessing travel information corresponding to the category of travel information and to a location of the icon on the map.

57. The method of claim 54, wherein the category of travel information is selected from the group comprising airplane travel, train travel, cruise ship travel, ferry travel, lodging accommodations, rental cars, buses, limousines, taxis, restaurants, tours, event tickets, entertainment activities, and sightseeing activities

58. The method of claim 52, wherein the selection surface is a map, wherein the icon is a first icon that is dragged and dropped onto a first location on the map, the first location corresponding to a travel departure point, wherein the request from the user further comprises a drag-and-drop selection and placement of a second icon onto a second location on the map, the second location corresponding to a travel destination point, and wherein accessing travel information comprises accessing travel information corresponding to a mode of transportation from the travel departure point to the travel destination point.

59. The method of claim 58, wherein the mode of transportation is selected from the group comprising air travel, train travel, bus travel, cruise ship travel, ferry travel, boat travel, limousine travel, taxi travel, and rental car travel.

60. The method of claim 52, wherein the selection surface is a grid comprising a plurality of grid sections, each of the plurality of grid sections corresponding to a different category of travel information or a different travel experience, wherein the icon is dragged and dropped onto a grid section corresponding to a desired category of travel information or a desired travel experience, and wherein accessing travel information comprises accessing travel information corresponding to the desired category of travel information or the desired travel experience.