Global resource staffing migration analysis resource tool (GR SMART)

• US 20070073573A1
• Filed: 09/29/2005
• Published: 03/29/2007
• Est. Priority Date: 09/29/2005
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Gerhard, Jo-Nell Katherine Kehaulani, Vishwanath, Alur, Vakkayil, Haris Babu, Tsen, Phillip
• Granted Patent: US 8,165,906 B2
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/06375 Prediction of business process outcome or impact based on a proposed change
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups

Abstract

A Global Resource Staffing Migration Analysis Resource Tool (GR SMART), which automates the global resource solution development process, including automation of global resource migration staffing and non-labor cost elements solution). GR SMART is a software utility executed by a data processing system to generate migration staffing plans and associated non-labor cost elements using minimal amounts of high level account information and baseline staffing models. Using GR SMART, users are able to override all key solution data elements to tailor (or customize) the solution to suit individual account needs. The users are also able to iteratively improve on a previous GR SMART generated solution as additional detail becomes available from the customers during the course of the sales engagement cycle.

Claims

1. A method comprising:

receiving a plurality of inputs related to account profile information and non-labor costs parameters;

enabling tailoring by a user of the data associated with the parameters; and

generating a staffing migration plan for a sales engagement utilizing a combination of the account profile information, non-labor cost parameters with tailored data entered by the user, and pre-specified migration staffing ratios.

2. The method of claim 1, further comprising:

providing a first graphical user interface (GUI) for collecting account profile information;

receiving the account profile information entered by a user; and

generating migration staffing ratios from said account profile information, and pre-specified baseline migration models.

3. The method of claim 2, further comprising:

providing a second GUI to obtain second information on non-labor cost parameters, said second GUI being pre-populated with values for one or more of the non-labor cost parameters, based on business logic for a solution; and

computing a staffing plan, migration calendar, non-labor costs, and remote knowledge transfer (RKT) costs from one or more of the account profile information, non-labor cost parameters, migration staffing ratios and baseline models.

4. The method of claim 1, further comprising:

providing capability to change solution data on-the fly based on actual data gathered during a sales engagement life cycle; and

rapidly regenerating an output including one or more of a staffing plan, a migration calendar, non-labor costs, and RKT costs from said enhanced solution data.

5. The method of claim 1, further comprising:

enabling user entry of tailored data overriding default data provided within said first and second GUIs; and

updating solutions data of the staffing migration plan based on a calculation that includes the tailored data in lieu of the default data.

6. The method of claim 5, further comprising:

generating an output of said staffing migration plan including updated solutions data; and

outputting said staffing migration plan.

7. The method of claim 6, wherein said generating includes exporting a solution data in a spreadsheet application format capable of being utilized by a corresponding spreadsheet application.

8. The method of claim 7, further comprising exporting the solution data on a medium that is capable of being read by a second computer system other than a first computer system on which the solution data is generated, wherein the solution data is able to be executed within another executable application to generate a corresponding output.

9. A computer program product comprising:

a computer readable medium; and

program code on the computer readable medium for;

receiving a plurality of inputs related to account profile information and non-labor costs parameters;

enabling tailoring by a user of the data associated with the parameters; and

generating a staffing migration plan for a sales engagement utilizing a combination of the account profile information, non-labor cost parameters with tailored data entered by the user, and pre-specified migration staffing ratios.

10. The computer program product of claim 9, further comprising program code for:

providing a first graphical user interface (GUI) for collecting account profile information;

receiving the account profile information entered by a user; and

generating migration staffing ratios from said account profile information, and pre-specified baseline migration models.

11. The computer program product of claim 10, further comprising program code for:

providing a second GUI to obtain second information on non-labor cost parameters, said second GUI being pre-populated with values for one or more of the non-labor cost parameters, based on business logic for a solution; and

computing a staffing plan, migration calendar, non-labor costs, and remote knowledge transfer (RKT) costs from one or more of the account profile information, non-labor cost parameters, migration staffing ratios and baseline models.

12. The computer program product of claim 9, further comprising program code for:

providing capability to change solution data on-the fly based on actual data gathered during a sales engagement life cycle; and

rapidly regenerating an output including one or more of a staffing plan, a migration calendar, non-labor costs, and RKT costs from said enhanced solution data.

13. The computer program product of claim 9, further comprising program code for:

enabling user entry of tailored data overriding default data provided within said first and second GUIs; and

updating solutions data of the staffing migration plan based on a calculation that includes the tailored data in lieu of the default data.

14. The computer program product of claim 13, further comprising program code for:

generating an output of said staffing migration plan including updated solutions data; and

outputting said staffing migration plan.

15. The computer program product of claim 14, wherein said program code for generating includes code for exporting a solution data in a spreadsheet application format capable of being utilized by a corresponding spreadsheet application.

16. A computer device comprising:

a processor;

input/output devices; and

program code executing on the processor that provides a sequence of operations including;

receiving a plurality of inputs related to account profile information and non-labor costs parameters;

enabling tailoring by a user of the data associated with the parameters; and

generating a staffing migration plan for a sales engagement utilizing a combination of the account profile information, non-labor cost parameters with tailored data entered by the user, and pre-specified migration staffing ratios.

17. The computer device of claim 16, said program code further comprising program means for:

providing a first graphical user interface (GUI) for collecting account profile information;

receiving the account profile information entered by a user;

generating migration staffing ratios from said account profile information, and pre-specified baseline migration models.

providing a second GUI to obtain second information on non-labor cost parameters, said second GUI being pre-populated with values for one or more of the non-labor cost parameters, based on business logic for a solution; and

computing a staffing plan, migration calendar, non-labor costs, and remote knowledge transfer (RKT) costs from one or more of the account profile information, non-labor cost parameters, migration staffing ratios and baseline models.

18. The computer device of claim 16, said program code further comprising program means for:

enabling user entry of tailored data overriding default data provided within said first and second GUIs;

updating solutions data of the staffing migration plan based on a calculation that includes the tailored data in lieu of the default data;

providing capability to change solution data on-the fly based on actual data gathered during a sales engagement life cycle; and

rapidly regenerating an output including one or more of a staffing plan, a migration calendar, non-labor costs, and RKT costs from said enhanced solution data.

19. The computer device of claim 18, said program code further comprising program means for:

generating an output of said staffing migration plan including updated solutions data, wherein said generating includes an option for exporting a solution data in a spreadsheet application format capable of being utilized by a corresponding spreadsheet application;

outputting said staffing migration plan; and

exporting said solution data when a user option for enabling said exporting is selected, wherein said solution data is exported on a medium that is capable of being read by a second computer system other than a first computer system on which the solution data is generated, wherein the solution data is able to be executed within another executable application to generate a corresponding output.