Resource capacity planning

• US 20070073576A1
• Filed: 09/29/2005
• Published: 03/29/2007
• Est. Priority Date: 09/29/2005
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Connors, Daniel, Gresh, Donna, Fasano, John, Garofolo, Philip, Deeb, John, Quinney, David, Zink, Ronald, Florian, Matthew
• Application Number:
  US11/238,909
• Publication Number:
  US 20070073576A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis

Abstract

An integrated Resource Capacity Planning (RCP) process and tool program is presented. The RCP program includes identifying future labor needs and predicted labor supply. A gap analysis between the predicted future needs and supply is performed. Based on the gap analysis, resource actions are planned and taken to alleviate predicted future labor shortages. The predicted gap analysis is later compared with actual future needs/supply to evaluate the effectiveness of the parameters used in the RCP program. The RCP program is enterprise-independent, thus permitting re-use of data and parameters, and allowing the RCP program to be scalable.

Claims

1. A method comprising:

identifying future resource requirements as determined by ongoing work engagements, future planned work projects, and future proposed work projects;

creating a demand plan based on the future resource requirements;

creating a supply statement that is determined by a predicted future resource supply;

comparing the supply statement with the demand plan to conduct and develop a preliminary capacity statement;

preparing a resource plan to mitigate excesses and shortages of labor as described by the preliminary capacity statement;

specifying resource actions in a tactical time frame to reduce gaps in sources of future laborers;

creating a final capacity statement based on an execution of the resource actions;

tracking an accuracy of the final capacity statement based on a success of a job project in being supplied with a proper quantity of qualified workers; and

modifying the demand plan, resource plan, preliminary capacity statement, and final capacity statement according to the accuracy of the final capacity statement.

2. The method of claim 1, wherein the resource actions are specified at a plurality of tactical time frames.

3. The method of claim 2, wherein a first time frame from the tactical time frames is set at a first time frame that is prior to the job project, wherein the first time frame affords adequate time to locate and hire workers for the job project.

4. The method of claim 3, wherein a second time frame from the tactical time frames is set at a second time frame that is prior to the first time frame, wherein the second time frame affords adequate time to train workers for the job project.

5. The method of claim 4, wherein a second time frame from the tactical time frames is set at a third time frame that is prior to the second time frame, wherein the third time frame affords adequate time to establish guidelines and rules for the steps taken in the second and first time frames.

6. The method of claim 1, wherein the steps described in claim 1 are applicable to any enterprise.

7. The method of claim 6, wherein the future resource requirements are determined by a prior job'"'"'s track and measurement execution of a final capacity statement, historical data from other jobs, confirmed job projects, proposed job projects, and an enterprise-defined function.

8. The method of claim 7, wherein the enterprise-defined function includes, for a particular line of business, a business strategy, revenue targets, labor utilization targets, current labor utilization, and pipelined projects.

9. The method of claim 8, wherein the enterprise-defined function is for a single enterprise.

10. The method of claim 1, wherein labor is supplied both by resources within an enterprise as well as by labor sources outside the enterprise.

11. The method of claim 1, wherein the steps taken in claim 1 are limited to a specific geographical region.

12. The method of claim 1, further comprising:

determining whether to initiate or abandon the job project based on the final capacity statement.

13. The method of claim 1, further comprising:

re-using the future resource requirements and the supply statement to generate a final capacity statement for a new job project.

14. A machine-readable medium having a plurality of instructions processable, by a machine embodied therein, wherein said plurality of instructions, when processed by said machine causes said machine to perform a method comprising:

identifying future resource requirements as determined by ongoing work engagements, future planned work projects, and future proposed work projects;

creating a demand plan based on the future resource requirements;

creating a supply statement that is determined by a predicted future resource supply;

comparing the supply statement with the demand plan to conduct and develop a preliminary capacity statement;

preparing a resource plan to mitigate excesses and shortages of labor as described by the preliminary capacity statement;

specifying resource actions in a tactical time frame to reduce gaps in sources of future laborers;

creating a final capacity statement based on an execution of the resource actions;

tracking an accuracy of the final capacity statement based on a success of a job project in being supplied with a proper quantity of qualified workers; and

modifying the demand plan, resource plan, preliminary capacity statement, and final capacity statement according to the accuracy of the final capacity statement.

15. The machine-readable medium of claim 14, wherein the steps in the method described in claim 14 are applicable to any enterprise.

16. The machine-readable medium of claim 15, wherein the future resource requirements are determined by a prior job'"'"'s track and measurement execution of a final capacity statement, historical data from other jobs, confirmed job projects, proposed job projects, and a line-of-business defined function, and wherein the enterprise-defined function includes, for a particular line of business, a business strategy, revenue targets, labor utilization targets, current labor utilization, and pipelined projects.

17. The machine-readable medium of claim 14, wherein the method further comprises:

determining whether to initiate or abandon the job project based on the final capacity statement.

18. The machine-readable medium of claim 14, wherein the resource actions in the method are specified at a plurality of tactical time frames.

19. The machine-readable medium of claim 15, wherein the processable instructions are deployed to a server from a remote location.

20. The machine-readable medium of claim 15, wherein the processable instructions are provided by a service provider to a customer on an on-demand basis.