Determining a recurrent problem of a computer resource using signatures
First Claim
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1. A method of determining a recurrent problem of at least one computer resource, the method comprising:
- determining signatures for at least one computer resource, each signature representing a state of the at least one computer resource;
automatically determining similarities between the signatures; and
determining whether a recurrent problem of the at least one computer resource exists based on at least some of the similarities.
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Abstract
A computer system includes a signature creation engine operable to determine signatures representing states of a computer resource from metrics for the computer resource. The computer system also includes a database operable to store the signatures along with an annotation for each signature including information relating to a state of the computer resource. The computer system is operable to determine a recurrent problem of the computer resource from stored signatures.
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Citations
41 Claims
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1. A method of determining a recurrent problem of at least one computer resource, the method comprising:
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determining signatures for at least one computer resource, each signature representing a state of the at least one computer resource;
automatically determining similarities between the signatures; and
determining whether a recurrent problem of the at least one computer resource exists based on at least some of the similarities. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A method of determining a syndrome of a computer resource problem, the method comprising:
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grouping signatures of at least one computer resource based on similarities, wherein the signatures represent states of the at least one computer resource; and
for at least one of the groups, determining a common denominator that characterizes the signatures in the group, wherein the common denominator is representative of a syndrome of a problem of the at least one computer resource. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30)
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31. A computer system comprising:
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a signature creation engine operable to determine signatures representing states of at least one computer resource from metrics for the at least one computer resource;
a recurrent problem identifier module operable to identify a recurrent problem of the at least one computer resource from the signatures; and
a database operable to store the signatures along with an annotation for each signature including information relating to a state of the at least one computer resource. - View Dependent Claims (32, 33, 34, 35)
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36. A method comprising:
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receiving a search signature including a signature for a first computer system having a problem; and
searching clusters of stored signatures for at least one signature similar to the search signature, wherein the signatures are clustered to group similar signatures and each signature includes an annotation including a description of a state of a computer system associated with the signature; and
retrieving the annotation for at least one of the similar signatures. - View Dependent Claims (37, 38, 39)
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40. An apparatus comprising:
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means for determining signatures representing states of at least one computer resource;
means for storing the signatures and an annotation for each signature including information associated with a state of the at least one computer resource. means for determining a recurrent problem of the at least one computer resource from at least some of the signatures;
means for determining a syndrome of a problem of the at least one computer resource from at least some of the signatures; and
means for searching the stored signatures to identify at least one closely matching signature of a signature of another computer resource to at least one of diagnose and determine a solution of a problem of the another computer resource.
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41. A computer program stored on a computer readable medium and comprising code that when executed causes a computer to perform the following:
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determining signatures representing states of at least one computer resource;
identifying a recurrent problem of the at least one computer resource from at least some of the signatures; and
determining a syndrome of the recurrent problem from a group of the signatures including the at least some of the signatures.
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Specification