System and method for electronic reservation of real-time redemption of advertiser's loyalty points for rewards and discount coupons and gift card certificates

• US 20070088610A1
• Filed: 12/14/2006
• Published: 04/19/2007
• Est. Priority Date: 02/06/2002
• Status: Abandoned Application

• Current Assignee: Timothy Chen
• Original Assignee: Timothy Chen
• Inventors: Chen, Timothy
• Application Number:
  US11/639,018
• Publication Number:
  US 20070088610A1
• Time in Patent Office: Days
• US Class Current: 705/14.130
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0237 at kiosk
• CPC Class Codes: G06Q 30/0259 based on store location
• CPC Class Codes: G06Q 30/0271 Personalized advertisement

Abstract

A system and method enable a consumer to redeem loyalty points and coupons. The consumer is presented with a choice of electronic loyalty point redemption options and coupons, specific to the consumer and based on a behavioral purchasing rating system. The consumer'"'"'s selections are transmitted to the participating vendor so the consumer can immediately pick up the consumer'"'"'s selection from the vendor or utilize the desired coupons. The vendor can initiate new loyalty point redemption options dynamically. The vendor can accurately identify whether or not a promotion drove the consumer to the vendor'"'"'s store through time and membership identification correlation.

Claims

1. A method for enabling a consumer to redeem loyalty points, comprising the steps of:

a. providing the consumer with a choice of loyalty point redemption options electronically, specific to the consumer, each related to a predetermined number of loyalty points that can be changed dynamically and a behavioral purchasing rating system, redeemable at one or more participating vendors;

b. providing the consumer with a means for selecting at least one of the loyalty point redemption options electronically;

c. recording the one or more options selected; and

d. electronically transmitting the one or more options selected to the related participating vendor;

e. whereby the consumer can immediately receive the product for the redeemed loyalty points.

2. The method of claim 1 wherein at least one option is selectable for offline store redemption by a preset number of consumers.

3. The method of claim 1 wherein the consumer redeems the consumer'"'"'s loyalty points for a designated product at offline stores.

4. The method of claim 3 wherein the consumer acquires the product from the related participating vendor'"'"'s store.

5. The method of claim 1 wherein the one or more options selected by the consumer are transmitted to the point-of-sale machine of the related participating vendor.

6. The method of claim 1 wherein the one or more options selected by the consumer are queried through a third party database when the consumer elects to redeem a product from the related participating vendor'"'"'s store

7. The method of claim 1 wherein the consumer selects the option by clicking the consumer'"'"'s mouse on the desired option displayed on a website.

8. The method of claim 1 wherein the consumer selects the option by using selection buttons on the desired option'"'"'s mobile device

9. The method of claim 1 wherein the participating vendor provides the redeeming consumer with additional loyalty points.

10. The method of claim 4 wherein the vendor'"'"'s store is an offline, brick-and-mortar store

11. The method of claim 1 wherein the participating vendor can modify the loyalty point redemption options available to the consumer in real time.

12. The method of claim 9 wherein the participating vendor can enter the modification on a POS device.

13. The method of claim 9 wherein the participating vendor can enter the modification on a mobile phone

14. The method of claim 9 wherein the participating vendor can enter the modification on a computer from the related participating vendor

15. The method of claim 6 wherein the consumer'"'"'s click stream from login to redemption at the offline store is recorded.

16. The method of claim 11 wherein a time period from login to redemption is measured and recorded.

17. The method of claim 1 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified on a PDA

18. The method of claim 1 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified on a portable computer

19. The method of claim 1 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified through a kiosk that is located in a public facility

20. The method of claim 1 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified through a mobile phone

21. The method of claim 5 wherein the participating vendor can view the consumer'"'"'s loyalty points on a POS device.

22. The method of claim 1 wherein the participating vendor can view the consumer'"'"'s loyalty point balance on a PDA.

23. The method of claim 1 wherein the participating vendor can view the consumer'"'"'s loyalty point balance on a computer.

24. The method of claim 1 wherein the consumer can view the consumer'"'"'s loyalty point balance on a mobile phone.

25. The method of claim 1 wherein the loyalty point redemption options are displayed on the consumer'"'"'s digital shopping cart.

26. The method of claim 1 wherein the vendor can enter the loyalty point redemption option on a PDA.

27. The method of claim 1 wherein the vendor can enter the loyalty point redemption option on a computer.

28. The method of claim 1 wherein the vendor can enter the loyalty point redemption option on a mobile phone

29. The method of claim 1 wherein the vendor can enter the loyalty point redemption option on a POS system.

30. A method for enabling a consumer to redeem at least one coupon comprising the steps of:

a. providing the consumer with a choice of coupon redemption options electronically, specific to the consumer, each related to a behavioral purchasing rating system, redeemable at one or more participating vendors;

b. providing the consumer with a means of selecting at least one of the coupons for redemption electronically;

c. recording the one or more coupons selected;

d. electronically transmitting a barcode representing the coupon selected to the consumer'"'"'s portable device;

e. enabling the participating vendor to scan the barcode into a register; and

f. whereby the appropriate coupon may be electronically applied to the consumer'"'"'s purchase.

31. The method of claim 30 wherein the portable device is a PDA.

32. The method of claim 30 wherein the portable device consists of a touchscreen and mobile computer

33. The method of claim 30 wherein the portable device is a mobile phone.

34. The method of claim 30 wherein the coupon options available are displayed on a digital kiosk at the participating vendor'"'"'s location.

35. The method of claim 30 wherein the coupon options available are displayed on the POS at the participating vendor'"'"'s location

36. The method of claim 30 wherein the coupon options available are displayed on a mobile phone at the participating vendor'"'"'s location

37. The method of claim 30 wherein the coupon options available are displayed on the computer at the participating vendor'"'"'s location

38. The method of claim 30 wherein the store location of each product corresponding to a coupon is displayed on a digital shopping cart.

39. A method for determining the efficacy of a personalized promotional incentive comprising the steps of:

a. offering the personalized incentive to at least one participating consumer offsite from a vendor;

b. providing a means for selecting the incentive offsite from the vendor;

b. providing a means for redeeming the incentive onsite at the vendor;

c. recording when the incentive is selected by the consumer offsite from the vendor;

d. recording when the incentive is redeemed by the consumer onsite at the vendor;

e. calculating a time differential between the offsite selection of the incentive and the onsite redemption of the incentive; and

f. determining the level of effectiveness of the incentive, in driving the consumer to the vendor, based upon predetermined timing parameters.

40. A system for enabling a consumer to redeem loyalty points from a vendor comprising:

a. a loyalty program portion for providing the consumer with a choice of loyalty point redemption options, each related to a behavioral purchasing system and specific to the consumer;

b. a facilitator portion for;

i. providing the consumer with a means for selecting at least one of the loyalty point redemption options;

ii. recording the one or more options selected; and

iii. transmitting the one or more options selected to the related participating vendor;

c. whereby the consumer can immediately redeem the loyalty points.

41. The system of claim 40 wherein at least one option is selectable for redemption by a preset number of consumers.

42. The system of claim 40 wherein the consumer redeems the consumer'"'"'s loyalty points for a designated product at offline stores.

43. The system of claim 40 wherein the consumer acquires the product from the related participating vendor'"'"'s store.

44. The system of claim 40 wherein the one or more options selected by the consumer are transmitted to the point-of-sale machine of the related participating vendor.

45. The system of claim 40 wherein one or more options selected by the consumer are queried through a third party database when the consumer elects to redeem a product from the related participating vendor

46. The system of claim 40 wherein the consumer selects the option by clicking the consumer'"'"'s mouse on the desired option displayed on a website.

47. The method of claim 40 wherein the consumer selects the option by using selection buttons on the desired option'"'"'s mobile device

48. The system of claim 40 wherein the participating vendor provides the redeeming consumer with additional loyalty points.

49. The system of claim 40 wherein the vendor'"'"'s store is an offline, brick-and-mortar store.

50. The system of claim 40 wherein the participating vendor can modify the loyalty point redemption options available to the consumer in real time.

51. The system of claim 40 wherein the participating vendor can enter the modification on a POS device.

52. The system of claim 40 wherein the participating vendor can enter the modification on a mobile phone

53. The system of claim 40 wherein the participating vendor can enter the modification on a computer from the related participating vendor

54. The system of claim 40 wherein the consumer'"'"'s click stream from login to redemption at the offline store is recorded.

55. The system of claim 40 wherein a time period from login to redemption is measured and recorded.

56. The system of claim 40 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified on a PDA.

57. The system of claim 40 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified on a portable computer.

58. The system of claim 40 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified through a kiosk that is located in a public facility

59. The system of claim 40 wherein the consumer'"'"'s loyalty point redemption options can be viewed and modified through a mobile phone

60. The system of claim 40 wherein the participating vendor can view the consumer'"'"'s loyalty points on a POS device.

61. The system of claim 40 wherein the participating vendor can view the consumer'"'"'s loyalty point balance on a PDA.

62. The system of claim 40 wherein the consumer can view the consumer'"'"'s loyalty point balance on a mobile telephone.

63. The system of claim 40 wherein the participating vendor can view the consumer'"'"'s loyalty point balance on a computer.

64. The system of claim 40 wherein the loyalty point redemption options are displayed on the consumer'"'"'s digital shopping cart.

65. The system of claim 40 wherein the vendor can enter the loyalty point redemption option on a PDA.

66. The system of claim 40 wherein the vendor can enter the loyalty point redemption option on a computer.

67. The system of claim 40 wherein the vendor can enter the loyalty point redemption option on a mobile phone

68. The system of claim 40 wherein the vendor can enter the loyalty point redemption option on a POS system.

69. A system for enabling a consumer to redeem at least one discount coupon from a vendor comprising:

a. a first identification portion for identifying the consumer;

b. a transmission portion for transmitting an electronic representation of the consumer'"'"'s coupon information to the vendor;

c. a scanning portion for scanning a bar-coded representation of the consumer'"'"'s coupon displayed on a portable device;

d. a display portion for displaying the transmitted and bar-coded coupon information;

e. a second identification portion for identifying paper coupons available to the consumer; and

f. a reward portion for applying the digital representations of the consumer'"'"'s coupon and the available paper coupons to the purchase price of the related goods.