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Method and system for predicting resource requirements for service engagements

  • US 20070094061A1
  • Filed: 10/12/2005
  • Published: 04/26/2007
  • Est. Priority Date: 10/12/2005
  • Status: Abandoned Application
First Claim
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1. A method for predicting resource requirements of a service engagement, comprising:

  • modeling records of past service engagements to create and classify one or more templates of service resource usage; and

    generating a service resource plan for said service engagement using a template created by said modeling, wherein characteristics of said service engagement are used to select a created template by its classification and wherein input attributes of said service engagement are used to customize the selected template.

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