Methods, Systems, And Computer Program Products For Presenting Topical Information Referenced During A Communication

• US 20070106747A1
• Filed: 11/09/2005
• Published: 05/10/2007
• Est. Priority Date: 11/09/2005
• Status: Active Grant

• Current Assignee: Scenera Technologies LLC (Scenera Research LLC)
• Original Assignee: Scenera Technologies LLC (Scenera Research LLC)
• Inventors: Singh, Mona, Singh, Munindar
• Granted Patent: US 7,606,856 B2
• Time in Patent Office: Days
• US Class Current: 709/217
• CPC Class Codes: G06F 16/3334 Selection or weighting of terms from queries, including natural language queries
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

Methods, systems, and computer program products are disclosed for presenting topical information referenced during a communication. A topic key phrase is received during a communication between a first party and a second party. A topic descriptor associated with the topic key phrase is identified. A topic descriptor weight associated with the identified topic descriptor is determined. A topic descriptor presentation threshold is determined based on a relationship between the first party and the second party. The topic descriptor weight is compared with the determined topic descriptor presentation threshold. The topic descriptor is presented based on the comparison.

Claims

1. A method for presenting topical information referenced during a communication, the method comprising:

receiving a topic key phrase during a communication between a first party and a second party;

identifying a topic descriptor associated with the topic key phrase;

determining a topic descriptor weight associated with the identified topic descriptor;

determining a topic descriptor presentation threshold, wherein the topic descriptor presentation threshold is based on a relationship between the first party and the second party;

comparing the topic descriptor weight with the determined topic descriptor presentation threshold; and

presenting the topic descriptor based on the comparison.

2. The method of claim 1 wherein receiving a topic key phrase during a communication between a first party and a second party includes detecting the topic key phrase from an audio signal during the communication.

3. The method of claim 1 wherein receiving a topic key phrase during a communication between a first party and a second party includes detecting the topic key phrase from a text message during the communication.

4. The method of claim 1 wherein identifying a topic descriptor associated with the topic key phrase includes performing a lookup in a topic database.

5. The method of claim 4 wherein determining a topic descriptor weight associated with the identified topic descriptor includes retrieving the topic descriptor weight in conjunction with the performed lookup in the topic database.

6. The method of claim 4 wherein the topic descriptor weight is determined based on at least one of an importance factor, a privacy factor, and a cost factor.

7. The method of claim 6 wherein at least one of the importance factor, the privacy factor, and the cost factor is weighted.

8. The method of claim 1 wherein determining a topic descriptor presentation threshold includes determining the relationship between the first party and the second party based on a relationship identifier read from a communication information database.

9. The method of claim 8 wherein determining a topic descriptor presentation threshold further includes determining the topic descriptor presentation threshold based on properties of the communication between the first party and the second party read from a communication information database.

10. The method of claim 1 wherein presenting the topic descriptor based on the comparison includes presenting the topic descriptor to the first party via a user interface.

11. The method of claim 1 further comprising:

receiving a preference from the first party for sending the topic descriptor to the second party; and

sending the topic descriptor from the first party to the second party based on the received first party preference.

12. The method of claim 11 further comprising adjusting at least one of the topic descriptor weight and the topic descriptor presentation threshold based on the received preference for sending the topic descriptor.

13. The method of claim 1 further comprising:

identifying another topic descriptor associated with the topic key phrase;

determining a topic descriptor weight associated with the identified at least one other topic descriptor;

comparing the topic descriptor weight associated with the identified at least one other topic descriptor with the determined topic descriptor presentation threshold; and

presenting the topic descriptor and the at least one other topic descriptor based on each respective comparison.

14. The method of claim 13 further comprising:

receiving a preference from the first party for selecting a preferred topic descriptor from the topic descriptor and the at least one other topic descriptor for sending to the second party;

sending the selected topic descriptor from the first party to the second party based on the received first party preference; and

adjusting at least one respective topic descriptor weight based on the selection of the preferred topic descriptor.

15. A method for presenting topical information referenced during a communication, the method comprising:

receiving a topic key phrase during a communication between a first party and a second party;

presenting to the first party a topic descriptor associated with the topic key phrase, the topic descriptor having an associated topic descriptor weight;

receiving a preference from the first party for sending the topic descriptor to the second party;

sending the topic descriptor from the first party to the second party based on the received first party preference; and

adjusting the topic descriptor weight based on the received preference for sending the topic descriptor.

16. A computer program product comprising computer executable instructions embodied in a computer-readable medium for performing steps comprising:

receiving a topic key phrase during a communication between a first party and a second party;

identifying a topic descriptor associated with the topic key phrase;

determining a topic descriptor weight associated with the identified topic descriptor;

determining a topic descriptor presentation threshold, wherein the topic descriptor presentation threshold is based on a relationship between the first party and the second party;

comparing the topic descriptor weight with the determined topic descriptor presentation threshold; and

presenting the topic descriptor based on the comparison.

17. The computer program product of claim 16 further comprising computer executable instructions embodied in a computer-readable medium for performing steps comprising:

receiving a preference from the first party for sending the topic descriptor to the second party; and

sending the topic descriptor from the first party to the second party based on the received first party preference.

18. The computer program product of claim 17 further comprising computer executable instructions embodied in a computer-readable medium for adjusting the topic descriptor weight based on the received preference for sending the topic descriptor.

19. A computer program product comprising computer executable instructions embodied in a computer-readable medium for performing steps comprising:

receiving a topic key phrase during a communication between a first party and a second party;

presenting to the first party a topic descriptor associated with the topic key phrase, the topic descriptor having an associated topic descriptor weight;

receiving a preference from the first party for sending the topic descriptor to the second party;

sending the topic descriptor from the first party to the second party based on the received first party preference; and

adjusting the topic descriptor weight based on the received preference for sending the topic descriptor.

20. A system for presenting topical information referenced during a communication, the system comprising:

means for communicating with a remote endpoint via a communication network;

means for recognizing a topic key phrase during a communication between a first party and a second party;

means for associating a topic descriptor with the topic key phrase;

means for storing information about the communication;

means for identifying the topic descriptor associated with the recognized topic key phrase, for determining a topic descriptor weight associated with the identified topic descriptor, for determining a topic descriptor presentation threshold based on a relationship between the first party and the second party, and for comparing the topic descriptor weight with the determined topic descriptor presentation threshold; and

means for presenting the topic descriptor based on the comparison.

21. A system for presenting topical information referenced during a communication, the system comprising:

a communication interface for communicating with a remote endpoint via a communication network;

a topic key phrase recognizer for recognizing a topic key phrase during a communication between a first party and a second party;

a topic database for associating a topic descriptor with the topic key phrase;

a communication information database for storing information about the communication;

a descriptor management processor for identifying the topic descriptor associated with the recognized topic key phrase in the topic database, for determining a topic descriptor weight associated with the identified topic descriptor, for determining a topic descriptor presentation threshold based on a relationship between the first party and the second party retrieved from the communication information database, and for comparing the topic descriptor weight with the determined topic descriptor presentation threshold; and

a user interface for presenting the topic descriptor in conjunction with the descriptor management processor based on the comparison.

22. The system of claim 21 wherein the topic key phrase recognizer is configured to detect the topic key phrase from an audio signal during the communication.

23. The system of claim 21 wherein the topic key phrase recognizer is configured to detect the topic key phrase from a text message during the communication.

24. The system of claim 21 wherein the descriptor management processor is configured to identify the topic descriptor associated with the topic key phrase by performing a lookup in a topic database.

25. The system of claim 24 wherein the descriptor management processor is configured to determine a topic descriptor weight associated with the identified topic descriptor by retrieving the topic descriptor weight in conjunction with the performed lookup in the topic database.

26. The system of claim 24 wherein the descriptor management processor is configured to determine the topic descriptor weight based on at least one of an importance factor, a privacy factor, and a cost factor.

27. The system of claim 26 wherein at least one of the importance factor, the privacy factor, and the cost factor is weighted.

28. The system of claim 21 wherein the descriptor management processor is configured to determine a topic descriptor presentation threshold by determining the relationship between the first party and the second party based on a relationship identifier read from the communication information database.

29. The system of claim 28 wherein the descriptor management processor is configured to determine a topic descriptor presentation threshold based on properties of the communication between the first party and the second party read from the communication information database.

30. The system of claim 21 wherein the user interface is configured to receive a preference from the first party for sending the topic descriptor to the second party and the descriptor management processor is configured to determine whether to send the topic descriptor from the first party to the second party based on the received first party preference.

31. The system of claim 30 wherein the descriptor management processor is configured to adjust at least one of the topic descriptor weight and the topic descriptor presentation threshold based on the received preference for sending the topic descriptor.

32. The system of claim 21 wherein the descriptor management processor is configured to:

identify another topic descriptor associated with the topic key phrase;

determine a topic descriptor weight associated with the identified at least one other topic descriptor;

compare the topic descriptor weight associated with the identified at least one other topic descriptor with the determined topic descriptor presentation threshold; and

forward the topic descriptor and the at least one other topic descriptor to the user interface for presenting based on each respective comparison.

33. The system of claim 32 wherein the descriptor management processor is configured to:

receive a preference from the first party for selecting a preferred topic descriptor from the topic descriptor and the at least one other topic descriptor for sending to the second party;

determine whether to send the selected topic descriptor from the first party to the second party based on the received first party preference; and

adjust at least one respective topic descriptor weight based on the selection of the preferred topic descriptor.

34. A system for presenting topical information referenced during a communication, the system comprising:

a communication interface for communicating with a remote endpoint via a communication network;

a topic key phrase recognizer for recognizing a topic key phrase during a communication between a first party and a second party;

a descriptor management processor for determining a topic descriptor associated with the topic key phrase, the topic descriptor having an associated topic descriptor weight; and

a user interface for presenting to the first party the topic descriptor based on the associated weight and for receiving a preference from the first party for sending the topic descriptor to the second party;

wherein the descriptor management processor adjusts the topic descriptor weight based on the received preference for sending the topic descriptor.