External booking cancellation

• US 20070111184A1
• Filed: 10/24/2005
• Published: 05/17/2007
• Est. Priority Date: 10/24/2005
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Sperle, Robin
• Application Number:
  US11/258,520
• Publication Number:
  US 20070111184A1
• Time in Patent Office: Days
• US Class Current: 434/350
• CPC Class Codes: G09B 5/00 Electrically-operated educational appliances working with questions and answers G09B7/00; simulators G09B9/00; advertising or displaying in general G09F

Abstract

In general, the disclosure describes external booking cancellation. In one embodiment, a method includes receiving a request to enroll a learner in a course provided by a remote learning management system. The enrollment request includes a logical identifier of a learning management system associated with the learner. A request to cancel enrollment in the course is received from the learner. The request arose independent of the learner'"'"'s learning management system. The learner identified as associated with the learner'"'"'s learning management system. A cancellation message is automatically transmitted to the learner'"'"'s learning management system using the logical identifier. The cancellation message is operable to identify that the learner canceled enrollment in the course provided by the remote learning management system.

Claims

1. A method, comprising:

receiving a request to enroll a learner in a course provided by a remote learning management system, the enrollment request including a logical identifier of a learning management system associated with the learner;

receiving, from the learner, a request to cancel enrollment in the course, the request arising independent of the learner'"'"'s learning management system;

identifying that the learner is associated with the learner'"'"'s learning management system; and

automatically transmitting a cancellation message to the learner'"'"'s learning management system using the logical identifier, the cancellation message operable to identify that the learner canceled enrollment in the course provided by the remote learning management system.

2. The method of claim 1, wherein the cancel enrollment request is received from a network element different from the learner'"'"'s learning management system and the remote learning management system.

3. The method of claim 1, wherein the logical identifier comprises a network address.

4. The method of claim 3, wherein the cancellation message is transmitted to the learner'"'"'s learning management system using the network address.

5. The method of claim 1, the learner'"'"'s learning management system associated with a first enterprise and the remote learning management system associated with a second enterprise.

6. The method of claim 1, the enrollment request including a course identifier and a learner identifier.

7. The method of claim 6, further comprising:

associating the learner identifier with the logical identifier; and

storing the association at the remote learning management system.

8. The method of claim 1, further comprising updating billing information associated with an enterprise implementing the learner'"'"'s learning management system in response to at least the cancel enrollment request.

9. The method of claim 1, further comprising:

identifying learners associated with the learner'"'"'s learning management system that were enrolled in the external course at any point;

generating a report operable to identify the learners; and

electronically transmitting the report to the learner'"'"'s learning management system using the logical identifier.

10. Software for managing courses, the software operable to:

receive a request to enroll a learner in a course provided by a remote learning management system, the enrollment request including a logical identifier of a learning management system associated with the learner;

receive, from a user, a request to cancel the learner'"'"'s enrollment in the course, the request arising independent of the learner'"'"'s learning management system;

identify that the learner is associated with the learner'"'"'s learning management system; and

automatically transmit a cancellation message to the learner'"'"'s learning management system using the logical identifier, the cancellation message operable to identify that the learner canceled enrollment in the course provided by the remote learning management system.

11. The software of claim 10, wherein the cancel enrollment request is received from a network element different from the learner'"'"'s learning management system and the remote learning management system.

12. The software of claim 10, wherein the logical identifier comprises a network address and the user comprises the learner.

13. The software of claim 12, wherein the cancellation message is transmitted to the learner'"'"'s learning management system using the network address.

14. The software of claim 10, the learner'"'"'s learning management system associated with a first enterprise and the remote learning management system associated with a second enterprise.

15. The software of claim 10, the enrollment request including a course identifier and a learner identifier.

16. The software of claim 15, further operable to:

associate the learner identifier with the logical identifier; and

store the association at the remote learning management system.

17. The software of claim 10, further operable to update billing information associated with an enterprise implementing the learner'"'"'s learning management system in response to at least the cancel enrollment request.

18. The software of claim 10, further operable to:

identify a plurality of learners associated with the learner'"'"'s learning management system that were enrolled in the external course at any point;

generate a report operable to identify the learners; and

electronically transmit the report to the learner'"'"'s learning management system using the logical identifier.

19. A system, comprising:

memory operable to store information associated with a course; and

one or more processors operable to;

receive a request to enroll a learner in a course provided by a remote learning management system, the enrollment request including a logical identifier of a learning management system associated with the learner;

receive, from a user, a request to cancel the learner'"'"'s enrollment in the course, the request arising independent of the learner'"'"'s learning management system;

identify that the learner is associated with the learner'"'"'s learning management system; and

automatically transmit a cancellation message to the learner'"'"'s learning management system using the logical identifier, the cancellation message operable to identify that the learner canceled enrollment in the course provided by the remote learning management system.

20. The system of claim 19, wherein the cancel enrollment request is received from a network element different from the learner'"'"'s learning management system and the remote learning management system.

21. The system of claim 19, wherein the logical identifier comprises a network address.

22. The system of claim 21, wherein the cancellation message is transmitted to the learner'"'"'s learning management system using the network address.

23. The system of claim 19, the learner'"'"'s learning management system associated with a first enterprise and the remote learning management system associated with a second enterprise.

24. The system of claim 19, the enrollment request including a course identifier and a learner identifier and the user comprising a training administrator.

25. The system of claim 24, the processors further operable to:

associate the learner identifier with the logical identifier; and

store the association at the remote learning management system.

26. The system of claim 19, the processors further operable to update billing information associated with an enterprise implementing the learner'"'"'s learning management system in response to at least the cancel enrollment request.

27. The system of claim 19, the processors further operable to:

identify learners associated with the learner'"'"'s learning management system that were enrolled in the external course at any point;

generate a report operable to identify the learners; and

electronically transmit the report to the learner'"'"'s learning management system using the logical identifier.

28. A system, comprising:

means for receiving a request to enroll a learner in a course provided by a remote learning management system, the enrollment request including a logical identifier of a learning management system associated with the learner;

means for receiving, from the learner, a request to cancel enrollment in the course, the request arising independent of the learner'"'"'s learning management system;

means for identifying that the learner is associated with the learner'"'"'s learning management system; and

means for automatically transmitting a cancellation message to the learner'"'"'s learning management system using the logical identifier, the cancellation message operable to identify that the learner canceled enrollment in the course provided by the remote learning management system.

29. A method, comprising:

transmitting a request to enroll a learner in a course provided by a remote learning management system, the enrollment request including a logical identifier of a learning management system associated with the learner;

receiving a cancellation message including the logical identifier from the remote learning management system, the cancellation message operable to identify that the learner canceled enrollment in the course provided by the remote learning management system; and

updating enrollment information associated with the learner based, at least in part, on the cancellation message.

30. The method of claim 29, further comprising:

transmitting a verification request to the remote learning management system; and

receiving a verification notice from the remote learning management system, wherein the enrollment information is updated after receiving the verification notice.

31. The method of claim 29, further comprising transmitting a cancellation notification to a training administrator in response to at least the cancellation message.