Integrated maintenance services for fleet aircraft

• US 20070112608A1
• Filed: 11/16/2005
• Published: 05/17/2007
• Est. Priority Date: 11/16/2005
• Status: Abandoned Application

• Current Assignee: The Boeing Co.
• Original Assignee: The Boeing Co.
• Inventors: Khera, Cheryl, Cronie, Wendy, Rhodes, Patricia, Bueser, Matthew, Fromm, Erik, Avery, Robert, Thacker, Grant, Moloney, Jay, Leonhardi, David, Kirkish, Paula, Hoover, John
• Application Number:
  US11/282,014
• Publication Number:
  US 20070112608A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/0283 Price estimation or determination

Abstract

Turnkey maintenance of a customer'"'"'s aircraft fleet is managed by a single management service provider (MSP) controlling integrated maintenance and materials services from a central operations site. The MSP converts data received directly from on-board aircraft systems into information it uses to manage maintenance service providers and parts suppliers. The MSP contracts with and manages maintenance, repair and overhaul organizations (MROs) who perform the maintenance on the customers'"'"' aircraft at line and base stations. The MSP either remotely manages part inventories at the customer'"'"'s site, or manages suppliers who deliver the parts to the MROs. Maintenance planning, scheduling and execution information is exchanged between the MSP, MROs, part suppliers and the customers through a shared data communication network controlled by the MSP. The MSP charges the customer for the maintenance services based on a flat rate per unit of aircraft flying time.

Claims

1. A method of providing centralized maintenance management of fleet vehicles for customers, comprising the steps of:

(A) organizing a plurality of maintenance service providers to provide maintenance for the vehicles under the control of a maintenance integrator;

(B) planning and scheduling maintenance for the vehicles under the control of the integrator; and

,

(C) charging the customer a fee for the maintenance provided in step (A).

2. The method of claim 1, wherein the maintenance service providers include maintenance, repair and overhaul organizations (MROs) managed by the maintenance integrator.

3. The method of claim 1, wherein step (B) is performed at a central operations center controlled by the maintenance integrator.

4. The method of claim 1, wherein the vehicles are aircraft and the maintenance provided in step (A) includes line and base maintenance.

5. The method of claim 1, wherein the maintenance integrator provides the customer with a vehicle performance guarantee based on the maintenance provided in step (A).

6. The method of claim 5, wherein the guarantee is a guarantee of reliability.

7. The method of claim 5, wherein the guarantee is a guarantee the vehicle will be available for service for at least a predetermined amount of time over the period that maintenance service is provided.

8. The method of claim 1, wherein the fee charged in step (C) is based on the number of hours the vehicle is in service over a period time that the maintenance service is being provided.

9. The method of claim 1, further comprising the steps of:

(D) collecting on-board vehicle data related to the operation of the vehicle; and

,

(E) converting the data collected in step (D) into maintenance information useful in planning and managing the maintenance performed by the maintenance providers.

10. The method of claim 9, wherein the data collected in step (D) includes faults occurring in systems on-board the vehicle resulting in the need for maintenance service.

11. A method of centrally managing the maintenance of commercial fleet aircraft for customers, comprising the steps of:

(A) contracting with a plurality of maintenance, repair and overhaul organizations (MROs) to provide maintenance service for the aircraft;

(B) collecting and storing maintenance information useful in managing the maintenance;

(C) accessing the maintenance information at a central operations center; and

,

(D) managing the MROs from the central operations center using the information accessed in step (C).

12. The method of claim 11, further comprising the steps of:

(E) collecting data from each of the aircraft relating the operation of the aircraft;

(F) converting the data into the maintenance information.

13. The method of claim 12, wherein the data includes:

on-board aircraft faults,

the number of aircraft flight hours, and

the number of aircraft flight cycles.

14. The method of claim 12, wherein the maintenance information includes the current flying configuration of each of the aircraft.

15. The method of claim 12, wherein the maintenance information includes:

aircraft reliability analysis,

maintenance planning,

execution of maintenance at line and base stations, and

maintenance control.

16. The method of claim 11, further comprising the steps of:

(E) providing the customer with a guarantee of an agree-on level of aircraft performance resulting from the maintenance provided by the MROs; and

,

(F) sharing the responsibility for the guarantee between the central operations center the MROs.

17. The method of claim 11, further comprising the steps of:

(E) interconnecting the central operations center and the MROs with the integrator through a common data communications network; and

,

(F) making the maintenance information accessible the MROs and the part suppliers through the network.

18. A method of centrally managing the maintenance of commercial fleet aircraft for customers, comprising the steps of:

(A) contracting with a plurality of maintenance, repair and overhaul organizations (MROs) to provide maintenance service for the aircraft;

(B) collecting and storing maintenance information useful in managing the maintenance service;

(C) accessing the maintenance information at a central operations center; and

,

(D) managing the MROs and the part suppliers from the central operations center using the information accessed in step (C).

19. The method of claim 18, further comprising the steps of:

(E) collecting data from each of the aircraft relating the operation of the aircraft to the operation center; and

,

(F) converting the data into the maintenance information.

20. The method of claim 18, wherein the data includes:

on-board aircraft faults,

the number of aircraft flight hours, and

the number of aircraft flight cycles.

21. The method of claim 18, wherein the maintenance information includes the current flying configuration of each of the aircraft.

22. The method of claim 18, wherein the maintenance information includes:

aircraft reliability analysis,

maintenance planning,

execution of maintenance at line and base stations, and

maintenance control.

23. The method of claim 18, further comprising the steps of:

(E) providing the customer with a guarantee of an agree-on level of aircraft performance resulting from the maintenance provided by the MROs; and

,

(F) sharing the responsibility for the guarantee between the integrator and the MROs.