System for embedding programming language content in XML

• US 20070116202A1
• Filed: 08/29/2006
• Published: 05/24/2007
• Est. Priority Date: 12/08/2000
• Status: Active Grant

• Current Assignee: DataCloud Technologies, LLC (IP Investments Group LLC)
• Original Assignee: Ben Franklin Patent Holding LLC (Intellectual Ventures LLC)
• Inventors: Oshima, Mitsuru, Zhu, Dai, Achenbach, Michael, Byrne, William, Bottos, Beth
• Granted Patent: US 8,494,139 B2
• Time in Patent Office: Days
• US Class Current: 379/88.130
• CPC Class Codes: G06F 9/45512 Command shells
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A method for providing an interactive voice response service is provided. The method uses a VoiceXML interpreter in cooperation with a voice/audio application. The voice/audio application uses scripts coded in VoiceXML with embedded Java Server Pages (JSP). The use of VoiceXML along with JSP allows the present invention to provide an implementation that minimizes interaction between the voice/audio application and the VoiceXML server.

Claims

1. A method for providing an interactive voice response service, comprising:

selecting a script composed in accordance with a language for scripting interactive voice response services and having embedded therein an element of a high-level programming language;

processing the script, wherein processing the script includes executing the element of the high-level programming language to dynamically generate a script fragment composed in accordance with the language for scripting interactive voice response services and replacing the element of the high-level programming language with the generated script fragment to provide a processed script; and

interpreting the processed script to generate a voice response.

2. The method of claim 1, wherein the language for scripting interactive voice response services is Voice Extensible Markup Language (VoiceXML).

3. The method of claim 1, wherein the element of the high-level programming language comprises a Java programming language element.

4. The method of claim 1, wherein the element of the high-level programming language comprises a Java Server Page.

5. The method of claim 1, further comprising:

receiving a voice request from a user;

translating the voice request into a translated request formatted in accordance with a protocol for transferring information over a network; and

processing the translated request;

wherein the step of selecting the script is performed in response to the processing of the translated request.

6. The method of claim 5, wherein the protocol for transferring information over a network is the Hypertext Transfer Protocol (HTTP).

7. The method of claim 1, wherein interpreting the processed script includes interpreting the generated script fragment.

8. The method of claim 1, wherein the language for scripting interactive voice response services is a markup language.

9. An interactive voice interface comprising:

an application program adapted to select and process a script wherein the script is composed in accordance with a language for scripting interactive voice response services and has embedded therein an element of a high-level programming language and wherein processing the script includes executing the element of the high-level programming language to dynamically generate a script fragment composed in accordance with the language for scripting interactive voice services and replacing the element of the high-level programming language with the generated script fragment to generate a processed script; and

an interpreter adapted to interpret the processed script to generate a voice response.

10. The interactive voice interface of claim 9, wherein the language for scripting interactive voice response services is Voice Extensible Markup Language (VoiceXML).

11. The interactive voice interface of claim 9, wherein the element of the high-level programming language comprises a Java programming language element.

12. The interactive voice interface of claim 9, wherein the element of the high-level programming language comprises a Java Server Page.

13. The interactive voice interface of claim 9, further comprising:

a media telephony system adapted to receive a voice request from a user;

wherein the interpreter is further adapted to translate the voice request into a translated request formatted in accordance with a protocol for transferring information over a network, and wherein the application program is further adapted to process the translated request and to select the script in response to the processing of the translated request.

14. The interactive voice interface of claim 13, wherein the protocol for transferring information over a network is the Hypertext Transfer Protocol (HTTP).

15. The interactive voice interface of claim 9, wherein the interpreter is adapted to interpret the generated script fragment.

16. The interactive voice interface of claim 9, wherein the language for scripting interactive voice response services is a markup language.