Dynamic call announcement using recipient identification
First Claim
Patent Images
1. A call handling system comprising:
- a phone line interface;
a processing unit operably coupled to the phone line interface; and
wherein the processing unit is configured to obtain information indicative of an intended recipient of an incoming call and selectively generate an announcement based at least in part on the intended recipient.
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Accused Products
Abstract
Call handling based on recipient identification is disclosed. Various embodiments, obtain, process and use recipient identification differently. Recipient identification includes obtaining data, information or vocalizations from a caller that indicate the person to whom the call in intended. One or more announcements relative to the call can be provided based on the data, information or vocalizations from the caller.
23 Citations
20 Claims
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1. A call handling system comprising:
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a phone line interface;
a processing unit operably coupled to the phone line interface; and
wherein the processing unit is configured to obtain information indicative of an intended recipient of an incoming call and selectively generate an announcement based at least in part on the intended recipient. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An automated computer-implemented method of handling an incoming phone call, the method comprising:
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automatically obtaining information indicative of an intended recipient of the incoming phone call; and
selectively generating an announcement based on the information indicative of the intended recipient. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer readable medium having instructions thereon which when executed by a computer cause the computer automatically process calls, the instructions comprising:
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instructions for answering an incoming phone call;
instructions for causing the computer to prompt the caller to indicate an intended recipient for the incoming phone call; and
instructions for selectively generating an announcement based on the caller'"'"'s response. - View Dependent Claims (20)
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Specification