System and method for service specific notification
7 Assignments
0 Petitions
Accused Products
Abstract
A flexible, programmable messaging system and method for associating specific happenings with particular services and users associated with those services is disclosed. The contact means for the users are held in a single database with retrievable historical information regarding the user and/or the service. Users and administrators are defined where the user may exercise a group of predetermine privileges. Users may subscribe and un-subscribe to one or more services. The administrator may exercise more privileges or all the privileges, and the additional privileges will include creating messages related to specific happenings, editing of the billing for the service, editing subscription forms, managing the members of a service and tracking the delivery of message. The presentation pages and the messaging format are arranged using templates with predetermined information and formats that may be programmable. The system is arranged in a client/server arrangement where standard servers can be used. The users administrators, and messaging systems include virtually all forms of communications.
45 Citations
38 Claims
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1-26. -26. (canceled)
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27. Apparatus comprising:
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an event interface including event notification inputs to specify event notification criteria;
a notification criteria association mechanism to associate one set of the specified event notification criteria with a first individual user or plural set of users, and to associate a different set of the specified event notification criteria with a second individual user or plural set of users;
a contact interface including contact information inputs to specify given contact information of a given user associated with a given set of the specified event notification criteria, the given contact information defining a communication destination to which a message is to be sent in response to an external event occurrence in satisfaction of the given set of the specified event notification criteria;
a contact information association mechanism to associate the given contact information with the given user; and
an interface in communication with a notification service database coupled to a message routing and delivery system adapted to send a message to the defined communication destination in response to an external event occurrence in satisfaction of the given set of the specified event notification criteria. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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Specification