Methods and Apparatuses to Provide Prompts in Connecting Customers to Advertisers
First Claim
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1. A method, comprising:
- establishing a communication connection with a customer, the connection being initiated by the customer using a communication reference provided in an advertisement;
determining, based at least in part on the communication reference, a prompt to the customer to identify an advertiser of the advertisement; and
connecting the communication connection to the advertiser.
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Abstract
Methods and apparatuses to selectively prompt customers in connecting the customers to advertisers via communication references provided advertisements. One embodiment includes: establishing a communication connection with a customer, the connection being initiated by the customer using a communication reference provided in an advertisement; determining a prompt to the customer to identify an advertiser of the advertisement, based at least in part on the communication reference; and connecting the communication connection to the advertiser.
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Citations
20 Claims
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1. A method, comprising:
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establishing a communication connection with a customer, the connection being initiated by the customer using a communication reference provided in an advertisement;
determining, based at least in part on the communication reference, a prompt to the customer to identify an advertiser of the advertisement; and
connecting the communication connection to the advertiser. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A machine readable medium containing instructions which when executed on a data processing system cause the system to perform a method, comprising:
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establishing a communication connection with a customer, the connection being initiated by the customer using a communication reference provided in an advertisement;
determining whether to provide a prompt to the customer to identify an advertiser of the advertisement, based at least in part on the communication reference; and
connecting the communication connection to the advertiser.
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20. A data processing system, comprising:
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means for establishing a communication connection with a customer, the connection being initiated by the customer using a communication reference provided in an advertisement;
means for determining, based at least in part on the communication reference, whether to provide a prompt to the customer to identify an advertiser of the advertisement; and
means for connecting the communication connection to the advertiser.
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Specification