Voicemail and fax filtering

• US 20070124384A1
• Filed: 11/18/2005
• Published: 05/31/2007
• Est. Priority Date: 11/18/2005
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Williams, Roy, Manda, Srinivasa, Howell, David, Sundararaman, Sridhar, Didcock, Clifford
• Application Number:
  US11/283,192
• Publication Number:
  US 20070124384A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/212 using filtering or selective blocking

Abstract

The subject innovation pertains to filtration of voice, facsimile and the like communications. These messages can be analyzed to determine if they are unsolicited bulk communications (i.e., spam) or include malicious code. Analysis or filtration can be accomplished by, among other things, transforming the message into an email. The email can include the message as an attachment and a body that provides at least a portion of the content. Conventional and novel analysis tools can subsequently be applied to the email to scan for spam and viruses, among other things.

Claims

1. A computer implemented filtration system comprising the following computer implemented components:

an acquisition component that receives a voice or fax communication; and

a detection component that detects unsolicited bulk communications.

2. The system of claim 1, further comprising an action component that acts upon a detected unsolicited bulk communication in accordance with a rule.

3. The system of claim 1, the detection component detects one or more viruses associated with the communication.

4. The system of claim 3, the detection component includes an analysis component that analyzes data from one or more of a speech-to-text component, a speech component, a character recognition component and a structure component.

5. The system of claim 1, further comprising a conversion component that generates an email including the communication as an attachment.

6. The system of claim 5, the conversion component includes a preview component that provides a portion of the communication content in text in the email body to facilitate detection of unsolicited bulk communications.

7. The system of claim 5, the conversion component includes a type identifier component that identifies the type of message as at least one of voice and facsimile.

8. The system of claim 5, the conversion component interacts with a plug-in component that provides functions to the detection component to facilitate detection of unsolicited bulk communications.

9. The system of claim 1, the communication is received from a branch exchange.

10. A method of interacting with voice and fax messages comprising the following computer implemented acts:

receiving an electronic transmission of a voice or facsimile message; and

generating an email that includes the voice or facsimile message as an attachment and at least a portion of the content of the message captured in the body.

11. The method of claim 10, generating the email comprises capturing the content in MIME format.

12. The method of claim 10, generating the email comprises employing one or more of speech-to-text and character recognition mechanisms or methodologies to the message to capture the at least a portion of the content of the message.

13. The method of claim 10, further comprising providing the email to a mail server.

14. The method of claim 10, further comprising employing a plug-in component to facilitate electronic mail generation.

15. The method of claim 10, receiving the electronic transmission comprises receiving a call forwarded by a branch exchange.

16. The method of claim 10, further comprises analyzing the message to determine if the message is spam or includes a virus.

17. The method of claim 16, analyzing the message comprises identifying one or more keywords in the body of the email.

18. A mail server method comprising the following computer executable acts:

receiving an email comprising a voice mail or facsimile message as an attachment and a body including at least of portion of the content of the message; and

determining whether the email is an unsolicited bulk communication.

19. The method of claim 18, determining whether the message is an unsolicited bulk communication comprises applying a spam filter to one of the body of the email and the attachment.

20. The method of claim 19, further comprising forwarding the email to a mailbox of a recipient, if the email is not an unsolicited bulk communication.