ELECTRONIC MAILING METHOD, SYSTEM AND COMPUTER PROGRAM

• US 20070124396A1
• Filed: 11/10/2006
• Published: 05/31/2007
• Est. Priority Date: 11/25/2005
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Piccinini, Sandro, Febonio, Barbara
• Application Number:
  US11/558,678
• Publication Number:
  US 20070124396A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

An electronic mailing method comprises: upon sending an electronic mail message to a recipient, activating an automatic monitoring of the receipt of a reply message to the message, said automatic monitoring comprising: ascertaining whether the reply to the message has been received, and in the negative case, alerting at least one among a sender of the message and the recipient of the message, for example sending a reminder message to the recipient adapted to remind him/her to send the reply message.

Claims

1. An electronic mailing method comprising:

upon sending an electronic mail message to a recipient, activating an automatic monitoring of the receipt of a reply message to the sent message, said automatic monitoring comprising;

ascertaining whether the reply to the message has been received, and

in the negative case, automatically alerting at least one among a sender of the message and the recipient of the message.

2. The method according to claim 1, wherein said automatically alerting includes automatically sending a reminder message to the recipient of the message, said reminder message being adapted to remind the recipient to send the expected reply message.

3. The method according to claim 2, wherein said activating the automatic monitoring comprises including in the message at least one message attribute adapted to indicate that the message is to be submitted to the automatic monitoring of the receipt of the reply message.

4. The method according to claim 1, in which said ascertaining includes:

setting an expected reply date by which the reply messages is expected to be received;

comparing a current date with the expected reply date, and

in case the current date is closer to the expected reply date of more than a predetermined amount of time, performing said alerting.

5. The method according to claim 1, wherein said ascertaining is performed periodically.

6. The method according to claim 1, wherein said alerting is performed at least once.

7. The method according to claim 4, wherein said setting an expected reply date comprises:

during a composition of the message, adding a message attribute indicating the expected reply date.

8. The method according to claim 7, wherein said setting an expected reply date further includes:

during a composition of the message, adding a message attribute indicating an alert start date, said alert start date corresponding to said predetermined amount of time.

9. The method according to claim 8, wherein said setting an expected reply date further comprises:

during a composition of the message, adding a message attribute indicating an alert repetition time.

10. The method according to claim 9, further comprising:

during a composition of the message, adding a message attribute indicating a maximum number of alerts.

11. The method according to claim 1, further comprising:

including in the message a unique message identifier; and

ascertaining that a received message is the expected reply message by checking for the presence, in the received reply message, of the unique message identifier.

12. A data processing system comprising:

means activating an automatic monitoring of the receipt of a reply message to a message being;

means for ascertaining whether the reply to the message has been received, and

means for automatically alerting at least one among a sender of the message and the recipient of the message in case no reply is received.

12-1. (canceled)

13. A computer product program in a computer readable medium comprising instructions for carrying out the steps of the method, comprising:

upon sending an electronic mail message to a recipient, activating an automatic monitoring of the receipt of a reply message to the sent message,

ascertaining whether the reply to the message has been received, and

in the negative case, automatically alerting at least one among a sender of the message and the recipient of the message;

when said computer program is executed on a computer.