Recurring message system and method

• US 20070124404A1
• Filed: 11/30/2006
• Published: 05/31/2007
• Est. Priority Date: 11/30/2005
• Status: Abandoned Application

• Current Assignee: Digital River Incorporated (Danube Private Holdings II, LLC)
• Original Assignee: Digital River Incorporated (Danube Private Holdings II, LLC)
• Inventors: Gillespie, Adam
• Application Number:
  US11/607,746
• Publication Number:
  US 20070124404A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

In a preferred embodiment, a recurring message system and method allows a business user or layperson user to send emails at regular intervals based on rules the users have created. This feature can be implemented in many different ways. For instance, the user may utilize the recurring message system and method to send annual “Happy Birthday” emails. Moreover, the user may utilize the recurring message system and method to work integrally with more complex applications that work in conjunction with other email message systems, email campaign managers, and subscriber list systems. It will be evident to one of ordinary skill in the art that the user could use the recurring message feature with an email campaign system or any of a variety of software programs that work with email. Furthermore, the user could use the recurring messages to send a special offer to customers who have not made a purchase in a predetermined number of days.

Claims

1. A computerized recurring message system for use on a network, comprising:

a database having customer profile data where each customer record includes an email address and at least one of;

a customer demographic, a preference setting, and a shopping behavior;

a software module operatively configured to utilize business user input to create a rule for sending messages at regular intervals based on the customer profile data; and

an email campaign manager operatively configured to send a personalized message to a customer over the network based on the business user created rule.

2. The recurring message system of claim 1 wherein the rule for sending messages at regular intervals comprises a starting date and an ending date.

3. The recurring message system of claim 1 wherein the rule for sending messages at regular intervals comprises an enabled state.

4. The recurring message system of claim 1 wherein the software module comprises an editor for creating dynamic content for the personalized message.

5. The recurring message system of claim 4 wherein the editor is operatively configured to create dynamic content in a format selected from a group consisting of:

plain text, rich text, hypertext markup language, and America Online.

6. The recurring message system of claim 1 wherein the rule for sending messages at regular intervals comprises setting an interval based on one of:

a day of week, a time of day, and a day of month.

7. The recurring message system of claim 2 wherein the rule for sending messages at regular intervals comprises a rule based on group membership.

8. The recurring message system of claim 1 wherein the software module is operatively configured to provide statistics to a user related to campaigns having the recurring messages.

9. A method for managing recurring messages for use on a network, comprising steps of:

storing customer profile data where each customer record includes an email address and at least one of;

a customer demographic, a preference setting, and a shopping behavior;

utilizing business user input to create a rule for sending messages at regular intervals based on the customer profile data; and

sending the personalized message to a customer over the network based on the business user created rule.

10. The method of claim 9 wherein the utilizing step comprises creating a rule for sending messages at regular intervals with a starting date and an ending date.

11. The method of claim 9 wherein the utilizing step comprises creating a rule for sending messages at regular intervals with an enabled state.

12. The method of claim 9 further comprising a step of creating dynamic content for the personalized message.

13. The method of claim 12 wherein the creating step comprises creating dynamic content in a format selected from a group consisting of:

plain text, rich text, hypertext markup language, and America Online.

14. The method of claim 9 the utilizing step comprises creating a rule for sending messages at regular intervals with an interval based on one of:

a day of week, a time of day, and a day of month.

15. The method of claim 9 the utilizing step comprises creating a rule for sending messages at regular intervals based on group membership.

16. The method of claim 9 further comprises a step of providing statistics to a user related to campaigns having the recurring messages.