Chat detection

• US 20070124405A1
• Filed: 12/27/2004
• Published: 05/31/2007
• Est. Priority Date: 12/27/2004
• Status: Abandoned Application

• Current Assignee: SAP AG (SAP SE)
• Original Assignee: SAP AG (SAP SE)
• Inventors: Gomez, Laurent, Ulmer, Cedric, Dumas, Olivier, Clergue, Jeremie, Hébert, Cédric, Savy, Emmanuel
• Application Number:
  US10/547,735
• Publication Number:
  US 20070124405A1
• Time in Patent Office: Days
• US Class Current: 709/207
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A method, system and apparatus for chat detection is provided. In one embodiment, the invention is a method. The method includes detecting a series of related emails. The method also includes querying a first user to determine if the first user desires to switch to a chat. The method further includes querying a second user to determine if the second user desires to switch to a chat. Moreover, the method includes initiating a chat between the first user and the second user. The method may also include detecting an end of a chat, and may similarly include providing a log of the chat.

Claims

1. A method, comprising:

detecting related emails exceeding a predetermined threshold; and

initiating an instant message chat between senders of the emails.

2. The method of claim 1, further comprising:

querying a first sender of the related emails about whether to initiate the instant message chat.

3. The method of claim 2, further comprising:

querying a second sender of the related emails about whether to initiate the instant message chat.

4. The method of claim 1, wherein:

initiating the instant message chat includes querying a first sender of the related emails and a second sender of the related emails.

5. The method of claim 1, further comprising:

providing a log of the instant message chat.

6. The method of claim 5, further comprising:

querying a first sender of related emails as to whether the log is desired.

7. The method of claim 1, further comprising:

querying a first sender of the related emails as to whether a summary of the instant message chat is desired.

8. The method of claim 7, further comprising:

receiving a user summary from the first sender.

9. The method of claim 8, further comprising:

prompting the first sender to provide the user summary responsive to a user response to the querying for a summary.

10. The method of claim 1, wherein:

the method is performed by a processor executing a set of instructions, the set of instructions embodied in a machine-readable medium.

11. A system, comprising:

a processor;

a memory coupled to the processor;

a user interface coupled to the processor;

a network interface coupled to the processor;

a chat detector module coupled to the processor; and

an instant messaging module coupled to the processor.

12. The system of claim 11, further comprising:

means for querying a user to allow the user to request a summary.

13. The system of claim 11, further comprising:

an email server.

14. The system of claim 12, further comprising:

a first user computer; and

a second user computer.

15. A method, comprising:

detecting a series of related emails,

querying a first user to determine if the first user desires to switch to a chat;

querying a second user to determine if the second user desires to switch to a chat; and

initiating a chat between the first user and the second user.

16. The method of claim 15, further comprising:

querying the first user and the second user about providing a log of the chat between the first user and the second user.

17. The method of claim 16, further comprising:

providing the log of the chat between the first user and the second user.

18. The method of claim 15, further comprising:

querying the first user about whether a summary of the instant message chat is desired.

19. The method of claim 18, further comprising:

receiving a user summary from the first user.

20. The method of claim 19, further comprising:

prompting the first user to provide the user summary responsive to a user response to the querying for a summary.