Telephony security system
First Claim
1. A method for centrally monitoring and/or controlling communications between a public packet-switched communications network and an enterprise packet-switched communications network, the method comprising the steps of:
- centrally configuring at least one rule designating at least one action to be performed based on at least one attribute of a real-time packet-switched call between the public packet-switched communications network and the enterprise packet-switched communications network;
downloading the at least one rule to at least one in-line device connected to the enterprise packet-switched communications network;
routing the real-time packet-switched call through the at least one in-line device;
determining at least one attribute of the real-time packet-switched call;
generating at least one call event record associated with determining the at least one attribute of the real-time packet-switched call;
performing the at least one action in accordance with the at least one rule;
generating at least one call event record associated with performing the at least one action in accordance with the at least one rule;
generating a report based on at least one call event record generated in association with the real-time packet-switched call.
5 Assignments
0 Petitions
Accused Products
Abstract
A system and method of telephony resource management and security for monitoring and/or controlling incoming and outgoing calls between an enterprise'"'"'s end-user stations and a public circuit-switched network and/or a public packet-switched network. A security policy is made up of one or more rules designating at least one action to be performed based on at least one attribute of the incoming or outgoing call. Calls are detected and sensed on the line, trunk and/or cabling, and analyzed to determine attributes associated with each call. Actions are performed based upon the determined attributes, in accordance with the security policy rules.
76 Citations
20 Claims
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1. A method for centrally monitoring and/or controlling communications between a public packet-switched communications network and an enterprise packet-switched communications network, the method comprising the steps of:
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centrally configuring at least one rule designating at least one action to be performed based on at least one attribute of a real-time packet-switched call between the public packet-switched communications network and the enterprise packet-switched communications network;
downloading the at least one rule to at least one in-line device connected to the enterprise packet-switched communications network;
routing the real-time packet-switched call through the at least one in-line device;
determining at least one attribute of the real-time packet-switched call;
generating at least one call event record associated with determining the at least one attribute of the real-time packet-switched call;
performing the at least one action in accordance with the at least one rule;
generating at least one call event record associated with performing the at least one action in accordance with the at least one rule;
generating a report based on at least one call event record generated in association with the real-time packet-switched call. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A centrally administered system for monitoring and/or controlling communications between a first communications network and a second communications network, the system comprising:
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a centrally administered database comprising at least one rule designating at least one action to be performed based on at least one attribute associated with a call between the first communications network and the second communications network;
means for determining the at least one attribute associated with the call between the first communications network and the second communications network;
means for performing the at least one action in accordance with the at least one rule;
wherein the first communications network comprises a public circuit-switched communications network, which provisions circuit-switched circuits to the public such that a physical circuit is temporarily established on demand and kept reserved for the call until the communications network receives a disconnect signal, and/or a public packet-switched communications network, which provisions packet-switched circuits to the public for carrying data in the form of packets;
wherein the second communications network comprises an enterprise circuit-switched communications network and/or an enterprise packet-switched communications network; and
wherein the means for determining the at least one attribute associated with the call comprises at least one in-line device connected to the second communications network. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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15. A method for centrally monitoring and/or controlling communications between a first communications network and a second communications network, the method comprising the steps of:
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centrally configuring at least one rule designating at least one action to be performed based on at least one call attribute associated with a circuit-switched and/or real-time packet-switched call between the first communications network and the second communications network;
determining the at least one call attribute associated with the circuit-switched and/or the real-time packet-switched call from within the first communications network or the second communications network; and
performing the at least one action from within the first communications network or the second communications network;
wherein the first communications network comprises a circuit-switched communications network and/or a packet-switched communications network; and
wherein the second communications network comprises a circuit-switched communications network and/or an packet-switched communications network. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification