Distributed communication through media services

• US 20070130288A1
• Filed: 12/02/2005
• Published: 06/07/2007
• Est. Priority Date: 12/02/2005
• Status: Abandoned Application

• Current Assignee: Inter-Tel Incorporated (Mitel Networks Corporation)
• Original Assignee: Inter-Tel Incorporated (Mitel Networks Corporation)
• Inventors: Gallick, Robert, Ambrose, Toby
• Application Number:
  US11/293,481
• Publication Number:
  US 20070130288A1
• Time in Patent Office: Days
• US Class Current: 709/218
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42263 where the same subscriber uses different terminals, i.e. nomadism
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 7/123 where the packet-switched network is an Internet Protocol Multimedia System-type network

Abstract

A communication system using Media Services (MS) routes all types of communications to and from the user through the user'"'"'s MS and not directly to the user'"'"'s associated endpoints. The MS is a dedicated application for each user and may be a subscribed-to service and a license fee may be charged relative to the service and/or the user-selected preferences for communication control.

Claims

1. A Media Service (MS) for transceiving communications for a user, the MS comprising:

a web-based application dedicated to the user and accessible via an associated endpoint registered to the user and the MS over a communication network; and

a database storing a plurality of information comprising one or more associated endpoints registered to the user, and current presence data of the user and the associated endpoints,

wherein the user attempts communication with a second user by accessing the application via the network and requesting contact with the second user, the MS locates the second user and alerts the user of the second user'"'"'s availability, the MS opens a communication path over the network between the associated endpoint registered to the user and an endpoint of the second user.

2. The Media Service of claim 1 wherein the database further comprises information for synchronization of two or more media services belonging to the user.

3. The Media Service of claim 1 further comprising a spawning agent for automatically contacting a second Media Service over the network when the MS requires additional communicating resources.

4. The Media Service of claim 1 wherein after the user requests contact with the second user, the user is online with the associated endpoint until the MS sends an alert to the associated endpoint of the second user'"'"'s availability.

5. The Media Service of claim 1 further comprising a plurality of hot rules executable by the user from one or more of the associated endpoints for command of an incoming or active communication.

6. The Media Service of claim 5 wherein the user accesses the application to create, edit or delete one or more of the hot rules.

7. The Media Service of claim 1 wherein the database information further comprises user-selected preferences for communication control.

8. The Media Service of claim 1 wherein the information of one or more endpoints comprises a plurality of user-selected preferences for communication control at the endpoints wherein the user-selected preferences can vary among the endpoints registered to the user.

9. The Media Service of claim 1 wherein the database information further comprises a usage subscription having defined subscribed-to terms.

10. The Media Service of claim 1 wherein the MS is configured to connect to one or more larger enterprises without disrupting any of the capabilities of the MS.

11. A communication system for transceiving communications between a plurality of network subscribers, the system comprising:

a plurality of endpoints associated with the plurality of network subscribers;

one or more media services, each media service being dedicated to one of the network subscribers and comprising a database having a plurality of stored information including each of the endpoints associated to the subscriber and a plurality of subscriber-selected preferences for communication control; and

a communication network routing a plurality of communication data for the media services,

whereby a communication request for the subscriber is made by the subscriber at the endpoint associated to the subscriber to their respective media service, the media service of the requesting subscriber initiates communication on behalf of the subscriber to a second subscriber and opens a communication path between the endpoint associated to the requesting subscriber and an endpoint of the second subscriber.

12. The communication system of claim 11 wherein the media service comprises a web-based application and the communication network comprises the internet.

14. The communication system of claim 11 wherein the stored information further comprises current presence data of the subscriber and of the endpoints associated to the subscriber.

15. The communication system of claim 11 wherein the media service further comprises a plurality of hot rules for command of the communication request.

16. The communication system of claim 11 wherein the media service is a paid-for subscription service and the subscriber-selected preferences are edited by the subscriber.

13. The communication system of 11 wherein at least one of the media services comprises a spawning agent for automatically contacting another media service over the network when the media service requires additional communicating resources.

17. A communication method having a first and second media service, the media services comprising a dedicated application for each of a first and a second user, and at least one endpoint device for the user registered thereon, the method comprising:

at the first media service for the first user,

receiving a contact request to the second user from the endpoint device registered thereon;

locating an address for the second media service for the second user;

sending the contact request to the second media service for the second user;

receiving notification from the second media service indicating an availability of the contact request to the second user;

opening a communication path to the second media service;

notifying the first user endpoint device that contact is now ready to the second user;

receiving acceptance for contact from the first user endpoint device and opening the communication path to the first user endpoint device;

at the second media service for the second user,

determining a presence for the second user including the second user endpoint device;

determining an availability for the second user for the contact request; and

receiving acceptance of the contact request from the second user endpoint device.

18. The communication method of claim 17 further comprising at the first and second media service, verification of a necessary resource to complete the contact request.

19. The communication method of claim 17 wherein at the second media service the determining steps for the second user and the second user endpoint reveal no availability and further comprising processing the contact request as a pre-defined communication preference selected by the second user.

20. The communication method of claim 19 wherein the pre-defined communication preference comprises a hot rule.