Prescription management systems and associated methods

• US 20070143139A1
• Filed: 12/19/2005
• Published: 06/21/2007
• Est. Priority Date: 12/19/2005
• Status: Abandoned Application

• Current Assignee: Varolii Corporation (Microsoft Corporation)
• Original Assignee: Varolii Corporation (Microsoft Corporation)
• Inventors: Zirkel, Steve, Ross, S.
• Application Number:
  US11/311,918
• Publication Number:
  US 20070143139A1
• Time in Patent Office: Days
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 10/20 for electronic clinical trials or questionnaires
• CPC Class Codes: G16H 20/10 relating to drugs or medications, e.g. for ensuring correct administration to patients

Abstract

The present invention relates to prescription management systems and associated methods, including prescription management methods in computing environments that provide prescription fulfillment management, related care support services, patient opinion information collection, and the ability to interface a prescription management system with other related systems. Certain embodiments of the invention are directed toward a method of collecting prescription related data for multiple patients, where each patient can be associated with one or more prescriptions. The method can further include contacting each patient and providing information to at least one of the patients about fulfillment of the one or more prescriptions, about care support services related to the one or more prescriptions, and/or to request patient opinion information. In other embodiments, a prescription management method can include receiving raw prescription related data and providing formatted prescription related data for use in a prescription management element.

Claims

1. A method for managing prescription medication fulfillment, comprising:

collecting prescription related data for each one of multiple patients, each patient being associated with one or more prescriptions, the prescription related data including at least one of a patient identification and one or more drug names associated with the one or more prescriptions;

contacting at least one of the patients; and

offering the at least one of the patients an option to have at least one corresponding prescription automatically refilled; and

receiving an input from the at least one of the patients indicating that the patient wishes to have the at least one corresponding prescription automatically refilled.

2. The method of claim 1, further comprising authenticating an identity of the at least one patient.

3. The method of claim 1 wherein a method for managing prescription medication fulfillment includes a method in a computing environment.

4. The method of claim 1 wherein a method for managing prescription medication fulfillment includes a method in a computing environment and wherein:

contacting at least one of the patients includes contacting at least one of the each patients via phone;

offering the at least one of the patients an option includes offering the at least one of the patients an option via phone; and

receiving an input from the at least one of the patients includes receiving an input from the at least one of the patients via phone.

5. The method of claim 1, further comprising notifying a pharmacy staff member that the at least one of the patients has indicated that the at least one of the patients wishes to have the at least one corresponding prescription automatically refilled.

6. The method of claim 1, further comprising notifying the at least one of the patients that the at least one corresponding prescriptions has been refilled.

7. The method of claim 1, further comprising:

notifying the at least one of the patients that the at least one corresponding prescriptions has been refilled;

providing the at least one of the patients with the option to pick up the at least one corresponding prescriptions or to have the at least one corresponding prescriptions delivered;

receiving an input from the at least one of the patients indicating that the at least one corresponding prescription will be picked up or that the at least one of the patients wishes to have the at least one corresponding prescription delivered; and

notifying a pharmacy staff member that the at least one of the patients has indicated that the at least one corresponding prescription will be picked up or that the at least one of the patients wishes to have the at least one corresponding prescription delivered.

8. The method of claim 1, further comprising:

notifying the at least one of the patients that the at least one corresponding prescriptions has been refilled;

providing the at least one of the patients with the option to pick up the at least one corresponding prescriptions or to have the at least one corresponding prescriptions delivered;

receiving an input from the at least one of the patients indicating that the at least one corresponding prescription will be picked up; and

when the at least one corresponding prescription has not been picked up after a first selected period of time has ellapsed, notifying the at least one of the patients that the at least one corresponding prescription will only be available for pick up during a second selected period of time.

9. A method for managing prescription medication fulfillment, comprising:

collecting prescription related data for a patient associated with at least one prescription that has been filled, the prescription related data including at least one of a patient identification and one or more drug names associated with the at least one prescription;

notifying the patient that the at least one prescription has been filled;

providing the patient with the option to pickup the at least one prescription or to have the at least one prescription delivered; and

receiving an input from the patient indicating that the at least one prescription will be picked up or that the patient wishes to have the at least one prescription delivered.

10. The method of claim 9 wherein a method for managing prescription medication fulfillment includes a method in a computing environment.

11. The method of claim 9 wherein a method for managing prescription medication fulfillment includes a method in a computing environment, and wherein:

notifying the patients includes notifying the patients via phone; and

receiving an input from the patient includes receiving an input from the patient via phone.

12. The method of claim 9, further comprising notifying a pharmacy staff member that the patient has indicated that the at least one prescription will be picked up or that the patient wishes to have the at least one prescription delivered.

13. The method of claim 9 wherein receiving an input from the patient includes receiving input from the patient indicating that the at least one prescription will be picked up, and wherein when the prescription has not been picked up after a first selected period of time has elapsed, the method further comprises notifying the patient that the prescription will only be available for pick up during a second selected period of time.

14. A method for managing prescription medication fulfillment, comprising:

collecting prescription related data for each one of multiple patients, each patient being associated with one or more prescriptions, the prescription related data including at least one of a patient identification and one or more drug names associated with the one or more prescriptions;

contacting at least one of the patient; and

providing information to the at least one of the patients about fulfillment of the at least one of the patient'"'"'s one or more prescriptions.

15. The method of claim 14 wherein a method for managing prescription medication fulfillment includes a method in a computing environment.

16. The method of claim 14 wherein a method for managing prescription medication fulfillment includes a method in a computing environment, and wherein:

contacting at least one of the patients includes contacting at least one of the patient via phone; and

providing information to the at least one of the patients includes providing information to the at least one of the patients via phone.

17. The method of claim 14, further comprising authenticating an identity of the at least one of the patients.

18. The method of claim 14 wherein providing information to the at least one of the patients includes providing information about at least one of a time to refill the at least one of the patient'"'"'s one or more prescriptions, a delay in filling the at least one of the patient'"'"'s one or more prescriptions, a recall of the at least one of the patient'"'"'s one or more prescriptions, a generic substitution of the at least one of the patient'"'"'s one or more prescriptions, a generic substitution option regarding the at least one of the patient'"'"'s one or more prescriptions, the status of the fulfillment of the at least one of the patient'"'"'s one or more prescriptions, and a notice regarding a last refill on the at least one of the patient'"'"'s one or more prescriptions.

19. The method of claim 14, further comprising:

providing one or more response options regarding the fulfillment of the at least one of the patient'"'"'s one or more prescriptions; and

receiving an input indicating a selection of at least one of the one or more response options.

20. The method of claim 14, further comprising:

providing one or more response options regarding the fulfillment of the at least one of the patient'"'"'s one or more prescriptions;

receiving an input indicating a selection of at least one of the one or more response options; and

providing information regarding the selection of at least one of the one or more response options to a pharmacy staff member.