System and method for analyzing communications using multi-dimensional hierarchical structures
First Claim
1. A method of analyzing communication comprising:
- receiving a communication including at least one communication element;
transforming the communication into a hierarchical structure corresponding to the communication elements, wherein the hierarchical structure is formed to be a multi-dimensional where each dimension consists of classification information relevant to at least one of organization, meaning, reference, and understanding of the communication, wherein at least one dimension includes classification information that can be divided into categories of sub-classifications such that communication elements in the communication are transformed into corresponding classification information and sub-classifications in the hierarchical structure;
analyzing the hierarchical structure to generate an output based on the received communication.
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Abstract
A system and method is provided which processes communication into a useful multi-dimensional, hierarchical structure that illustrates visible multi-dimensional relationships between elements of the communication and also provides an understanding of the concepts underlying the communication. A communication is initially separated into its constituent elements. Queries to structured databases and novel relational tables are then performed to reference predetermined relationships between the communication elements and hierarchical categories, where information placements in the databases and tables are utilized to generate a hierarchical structure corresponding to the communication that provides a visual analysis and/or interpretation of the communication. By understanding the underlying concepts and tone of the communication, an automated communications analysis system is provided that allows prompt procedures, such as the grading and evaluation of writing, to be performed in an accurate manner.
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Citations
8 Claims
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1. A method of analyzing communication comprising:
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receiving a communication including at least one communication element; transforming the communication into a hierarchical structure corresponding to the communication elements, wherein the hierarchical structure is formed to be a multi-dimensional where each dimension consists of classification information relevant to at least one of organization, meaning, reference, and understanding of the communication, wherein at least one dimension includes classification information that can be divided into categories of sub-classifications such that communication elements in the communication are transformed into corresponding classification information and sub-classifications in the hierarchical structure; analyzing the hierarchical structure to generate an output based on the received communication. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of analyzing communication comprising:
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receiving a communication including at least one communication element; transforming the communication into a hierarchical structure corresponding to the communication elements; and analyzing the hierarchical structure to generate an output that provides an indication of a tone in the received communication.
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Specification