Regulatory compliance advisory request system

• US 20070143355A1
• Filed: 12/13/2005
• Published: 06/21/2007
• Est. Priority Date: 12/13/2005
• Status: Abandoned Application

• Current Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Original Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Inventors: Fry, Greg, Jacksi, Kim, Lucero, Kathleen
• Application Number:
  US11/302,980
• Publication Number:
  US 20070143355A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/00 Administration; Management

Abstract

A regulatory compliance advisory request system includes a user interface configured to receive a request relating to a compliance matter and a computing device, communicatively coupled with the user interface and a data store. The computing device is configured to operate on the request to thereby create a record in the data store relating to the request, publish at least a portion of the request to one or more user computers, receive information relating to the request from at least one user via a user computer, thereby incorporating the information into the record, receive a response to the request from an allowed user, and publish the response to one or more stakeholders via a computing devices associated with each stakeholder. The system also includes a data store including a library of records relating to previous requests.

Claims

1. A regulatory compliance advisory request system, comprising:

a user interface configured to receive a request relating to a compliance matter;

a computing device, communicatively coupled with the user interface and a data store, the computing device configured to;

operate on the request to thereby create a record in the data store relating to the request;

publish at least a portion of the request to one or more user computers;

receive information relating to the request from at least one user via a user computer, thereby incorporating the information into the record;

receive a response to the request from an allowed user; and

publish the response to one or more stakeholders via a computing devices associated with each stakeholder; and

a data store including a library of records relating to previous requests.

2. The regulatory compliance advisory request system of claim 1, wherein the allowed user comprises a user predetermined to have authority to respond to requests within a subject area relating to the request.

3. The regulatory compliance advisory request system of claim 2, wherein the subject area relates to telecommunications.

4. The regulatory compliance advisory request system of claim 1, wherein the computing device is further configured to:

receive notification of an event;

identify potentially-affected records based on the event;

receive a revised response to at least one potentially-affected record based on the event; and

publish the revised response to affected stakeholders.

5. The regulatory compliance advisory request system of claim 4, wherein the event comprises a change to a law, a rule, or a regulation, and wherein the potentially-affected records each include a response based on the changed law, rule, or regulation.

6. The regulatory compliance advisory request system of claim 5, wherein the law, rule, or regulation relates to telecommunications.

7. A method comprising:

receiving, at a regulatory compliance advisory request system, a user request for compliance assistance;

storing the request as a record in the regulatory compliance advisory request system;

transmitting at least a portion of the request to a subject matter expert;

receiving a response from the subject matter expert; and

transmitting the response to the user.

8. The method of claim 7, wherein the subject matter expert comprises a user predetermined to have authority to respond to requests within a subject area relating to the request.

9. The method of claim 7, further comprising:

receiving information relating to the request from the subject matter expert; and

incorporating the information into the record;

wherein the information includes one or more laws, rules, or regulations relating to the request.

10. The method of claim 9, wherein the law, rule, or regulation relates to telecommunications.

11. The method of claim 9, further comprising:

receiving notification of an event;

identifying potentially-affected records based on the event;

receiving a revised response to at least one potentially-affected record based on the event; and

transmitting the revised response to affected stakeholders.

12. The method of claim 11, wherein the event comprises a change to a law, a rule, or a regulation, and wherein the potentially-affected records each include a response based on the changed law, rule, or regulation.

13. A regulatory compliance advisory request system, comprising:

means for receiving, at a regulatory compliance advisory request system, a user request for compliance assistance;

means for storing the request as a record in the regulatory compliance advisory request system;

means for transmitting at least a portion of the request to a subject matter expert;

means for receiving a response from the subject matter expert; and

means for transmitting the response to the user.

14. The regulatory compliance advisory request system of claim 13, wherein the subject matter expert comprises a user predetermined to have authority to respond to requests within a subject area relating to the request.

15. The regulatory compliance advisory request system of claim 13, further comprising:

means for receiving information relating to the request from the subject matter expert; and

means for incorporating the information into the record;

wherein the information includes one or more laws, rules, or regulations relating to the request.

16. The regulatory compliance advisory request system of claim 15, wherein the law, rule, or regulation relates to telecommunications.

17. The regulatory compliance advisory request system of claim 15, further comprising:

means for receiving notification of an event;

means for identifying potentially-affected records based on the event;

means for receiving a revised response to at least one potentially-affected record based on the event; and

means for transmitting the revised response to affected stakeholders.

18. The regulatory compliance advisory request system of claim 17, wherein the event comprises a change to a law, a rule, or a regulation, and wherein the potentially-affected records each include a response based on the changed law, rule, or regulation.